Call of Duty: Ghosts Personalization Pack FAQ


  1. Where can I pre-order Call of Duty: Ghosts in order to receive the Call of Duty: Ghosts Personalization Pack?
  2. Where do I find the code to redeem the Call of Duty: Ghosts Personalization Pack?
  3. I have a code. How do I get the Call of Duty: Ghosts Personalization Pack?
  4. I already redeemed the Call of Duty: Ghosts Weapon Camo. How do I get the new calling card and three reticles?
  5. What do I do if I can't read the code on my receipt?
  6. What do I do if I lost the code from my pre-order?
  7. What do I do if I never received a code?
  8. I applied my Call of Duty: Ghosts Personalization Pack to the wrong account. Can I get another code?
  9. On which platforms is the Call of Duty: Ghosts Personalization Pack available?
  10. I saw a code recovery form offered by Activision. When will it be available again?
1. Where can I pre-order Call of Duty: Ghosts in order to receive the Call of Duty: Ghosts Personalization Pack?
The Call of Duty: Ghosts Personalization Pack is available at the following retailers when pre-ordering Call of Duty: Ghosts.

Please note that this list may not be complete, and is subject to change. If you are unsure about a retailer’s participation and want to receive the Call of Duty: Ghosts Personalization Pack, be sure to ask before you pre-order. 2. Where do I find the code to redeem the Call of Duty: Ghosts Personalization Pack?
The code that redeems the Call of Duty: Ghosts Personalization Pack is typically printed on the store receipt. In some cases, you will receive a card with a code printed on it. If you pre-ordered online, the code will be sent via email.

3. I have a code. How do I get the Call of Duty: Ghosts Personalization Pack?
You can unlock the Call of Duty: Ghosts Personalization Pack by entering your code at http://www.callofduty.com/pack-redemption. Before you can enter your code, please follow the steps to log into your Call of Duty account, or create a free account.

4. I already redeemed the Call of Duty: Ghosts Weapon Camo. How do I get the new calling card and three reticles?
No need to do anything. If you have already redeemed your code for the Call of Duty: Ghosts Weapon Camo, they will automatically become available in Call of Duty: Black Ops II multiplayer the next time you log in.

5. What do I do if I can't read the code on my receipt?
If you pre-ordered your copy of Call of Duty: Ghosts from GameStop, follow these steps to retrieve your code:
  1. Go to GameStop.com.
  2. Scroll to the bottom and select Contact Us.
  3. Select Digital Bonuses / Beta Codes / Premium Items in the Request Type dropdown menu.
  4. Fill in the rest of the form. Be sure to include your Order Number and/or your Power Up number.
If you pre-ordered from a retailer other than GameStop, please bring the receipt back to the participating retailer and request another copy of the receipt. Be sure that you can read the code on the new receipt.

6. What do I do if I lost the code from my pre-order?
If you pre-ordered your copy of Call of Duty: Ghosts from GameStop, follow these steps to retrieve your code:
  1. Go to GameStop.com.
  2. Scroll to the bottom and select Contact Us.
  3. Select Digital Bonuses / Beta Codes / Premium Items in the Request Type dropdown menu.
  4. Fill in the rest of the form. Be sure to include your Order Number and/or your Power Up number.
If you pre-ordered from a retailer other than GameStop, please return to the participating retailer and ask for another copy of the store receipt.

7. What do I do if I never received a code?
The Call of Duty: Ghosts Personalization Pack is only available with pre-orders from one of the participating retailers. If you did not pre-order from a participating retailer, you are not eligible to receive the Call of Duty: Ghosts Personalization Pack. If you did pre-order from a participating retailer and did not receive a code, please follow the steps for a lost code.

8. I applied my Call of Duty: Ghosts Personalization Pack to the wrong account. Can I get another code?
We will not honor these requests. Be sure that you have linked the correct account to your Call of Duty Elite account before you enter your code.

9. On which platforms is the Call of Duty: Ghosts Personalization Pack available?
The Call of Duty: Ghosts Personalization Pack is available on Xbox 360 and PlayStation 3.

10. I saw a code recovery form offered by Activision. When will it be available again?
Activision did have a code recovery system for a short time period, but will not be bringing it back. If you cannot read the code on your receipt, follow these steps. If you have lost your code, follow these steps.


Previous MonthNext Month
SunMonTueWedThuFriSat