Please contact the participating retailer where your Call of Duty: Advanced Warfare pre-order was purchased if you are having one of these issues:
- Lost receipt
- Did not receive code
- Cannot read receipt
If you pre-ordered your copy of Call of Duty: Advanced Warfare from GameStop, follow these steps to retrieve your code:
- Go to GameStop.com.
- Scroll to the bottom and select Contact Us.
- Select Digital Bonuses / Beta Codes / Premium Items in the Request Type dropdown menu.
- Fill in the rest of the form. Be sure to include your Order Number and/or your Power Up number.