Multiple issues may occur when the console has been running for a long period of time. If you start experiencing odd issues, please shut down your console for a few minutes and try again. Also, most progression or loss of functionality issues can be resolved by launching a level from the Campaign menu.
  1. I’m playing on PC and the tutorial appears to be incorrect. It is telling me to press “Left Alt” to swap the firing hand and “Q” to sprint, but these keys do not perform these actions.
  2. I just started a level and I am at Normal difficulty instead of easy.
  3. I just fell through the level and I do not know what to do.
  4. I have used a TECH item and it is gone from the TECH counter, but I can still use it.
  5. I am stuck in the Lost Vault level after using Laserbeak between two closed doors.
  6. I am stuck in the Lost Vault level after using the V32 Cybr Corrupt@r on the Insecticons.
  7. In the lost Vault level, I pressed the button to launch Laserbeak and he has not exited.
  8. In the Lost Vault level, I have fallen in the acid pool and survived in the Vat section.
  9. In the Getaway level, I can’t revive Ironhide and can’t continue the level.
  10. In the Getaway level, Ironhide is stuck behind a door and I can’t continue.
  11. I am stuck in the Getaway level after grappling Ironhide to the next floor.
  12. In the Possession level, Sharpshot is stuck in the airs after I placed a Det-Pack on Ironhide.
  13. In Hustle, Cliffjumper is attacking Swindle and Shockwave or standing still instead of fleeing and I am stuck.
  14. I’m in the Hustle level and Cliffjumper is stuck behind a metal wall and I can’t hurt him.
  15. I’m in the Hustle level and the performance just dropped near the landing strip when I defeat the flying enemies.
  16. I am stuck in the Gates of Kaon level after destroying the titans.
  17. I am stuck in the Ascension level after using the V32 Cybr Corrupt@r on all 4 converted Autobots.
  18. I finished the Ascension level and when I loaded my saved game, I was at the end of it instead of being in the Hunted level.
  19. The objective marker is not pointing toward the correct objective in the Locked Down level.
  20. In the Extinction chapter, I am not able to get the “Thread Lightly” challenge.
1. I’m playing on PC and the tutorial appears to be incorrect. It is telling me to press “Left Alt” to swap the firing hand and “Q” to sprint, but these keys do not perform these actions.
The correct key to swap the firing hand is “C”, while the correct key to sprint is “Left Shift”.

2. I just started a level and I am at Normal difficulty instead of easy.
You can select the restart chapter and will be in the correct difficulty.

3. I just fell through the level and I do not know what to do.
This is a rare issue that occurs when you progresses very fast through the levels. You can Restart Checkpoint.

4. I have used a TECH item and it is gone from the TECH counter, but I can still use it.
This issue occurs when you use a TECH item during an Auto-Save. It is to prevent you from losing the effect.

5. I am stuck in the Lost Vault level after using Laserbeak between two closed doors.
Restart the checkpoint and you’ll be able to continue.

6. I am stuck in the Lost Vault level after using the V32 Cybr Corrupt@r on the Insecticons.
Restart the checkpoint and refrain from using this weapon on the Insecticons.

7. In the Lost Vault level, I pressed the button to launch Laserbeak and he has not exited.
Press it a second time and he will exit to performed the required actions.

8. In the Lost Vault level, I have fallen in the acid pool and survived in the Vat section.
Restart the checkpoint or level to fix this issue.

9. In the Getaway level, I can’t revive Ironhide and can’t continue the level.
Restart the chapter and make sure to revive Ironhide whenever he is downed.

10. In the Getaway level, Ironhide is stuck behind a door and I can’t continue.
This is a rare issue that can be resolved by restarting the checkpoint.

11. I am stuck in the Getaway level after grappling Ironhide to the next floor.
Restart the checkpoint and carefully follow the in game prompts to continue your progression.

12. In the Possession level, Sharpshot is stuck in the airs after I placed a Det-Pack on Ironhide.
This is a rare issue that can be resolved by restarting the checkpoint.

13. In Hustle, Cliffjumper is attacking Swindle and Shockwave or standing still instead of fleeing and I am stuck.
This issue occurs after using the V32 Cybr Corrupt@r on Cliffjumper before he flees. Restart the checkpoint, do not use this weapon on Cliffjumper and you’ll be able to continue.

14. I’m in the Hustle level and Cliffjumper is stuck behind a metal wall and I can’t hurt him.
You probably have gone back in the level. You can restart the level and he will not be stuck in the wall.

15. I’m in the Hustle level and the performance just dropped near the landing strip when I defeat the flying enemies.
This issue occurs when you look at the Flying enemies while they fall near the wall. You can go to another area to fight them and the performance will be better.

16. I am stuck in the Gates of Kaon level after destroying the titans.
This is a rare issue that happens when they are destroyed too quickly. Restart the chapter and defeat them more slowly.

17. I am stuck in the Ascension level after using the V32 Cybr Corrupt@r on all 4 converted Autobots.
You can restart checkpoint and use any other means to destroy the converted Autobots.

18. I finished the Ascension level and when I loaded my saved game, I was at the end of it instead of being in the Hunted level.
To avoid this, reach the first checkpoint of the Hunted level, you’ll be able to restart from there.

19. The objective marker is not pointing toward the correct objective in the Locked Down level.
This issue occurs when you do not use the weapon locker. If you are not sure where to go next, you can restart the checkpoint and use the locker.

20. In the Extinction chapter, I am not able to get the “Thread Lightly” challenge.
This challenge can only be completed on a complete play through of the level and will not be awarded when the player dies or restart the checkpoint.