Multiple issues may occur when the console has been running for a long period of time. If you start experiencing odd issues, please shut down your console for a few minutes and try again. Also, most progression or loss of functionality issues can be resolved by launching a level from the Campaign menu.
  1. Can I mute the other player?
  2. Can I kick the other players from the match?
  3. While I want to buy or repair any equipment, I do not know how many Shards I have.
  4. I am an Escalation lobby, I voted for a map, but it chose the next map instead.
  5. I just joined an Escalation match and have the default loadout instead of the one I chose.
  6. I have spent shards on repairing the Decoy installations, but it doesn't seem to be functioning.
  7. I completed an Escalation match and my score has not been updated to the leaderboards.
  8. I have used the EDU on an ally and have not received the Team Titan distinction.
  9. In a Private Match Escalation lobby, I get an error message telling me “You already invited the player to this game, Continue?” but my friend has just disconnected.
  10. My friend just left the game and we have just lost a wave.
  11. I have just revived my teammates in an Escalation match and I did not get the “Don’t worry I got this” distinction.
1. Can I mute the other player?
There is no option to mute the other users.

2. Can I kick the other players from the match?
There is no option to kick the other users from the match.

3. While I want to buy or repair any equipment, I do not know how many Shards I have.
Open and close your pause menu and they will appear in you screen.

4. I am an Escalation lobby, I voted for a map, but it chose the next map instead.
This issue occurs when you vote for a map after you join a new lobby after you left another while it was counting down. Exit to the main menu and start over and your vote will count for the correct map.

5. I just joined an Escalation match and have the default loadout instead of the one I chose.
This issue occurs when you accept an invite while the host is loading in. Next time make sure everyone is in the lobby before going into the match.

6. I have spent shards on repairing the Decoy installations, but it doesn’t seem to be functioning.
The Decoy installations cannot be repaired.

7. I completed an Escalation match and my score has not been updated to the leaderboards.
The scores are only uploaded at the very end of the match. If the host quits, the scores will not be updated on the leaderboards.

8. I have used the EDU on an ally and have not received the Team Titan distinction.
The EDU does not count toward the Team Titan distinction.

9. In a Private Match Escalation lobby, I get an error message telling me “You already invited the player to this game, Continue?” but my friend has just disconnected.
Reboot the title and invite your friend again.

10. My friend just left the game and we have just lost a wave.
The game only save the waves after it was completed. When the host leaves it returns you to the last completed wave.

11. I have just revived my teammates in an Escalation match and I did not get the “Don’t worry I got this” distinction.
This distinction is only awarded when you revived all your teammates in during one wave.