If a Wii or Wii U game disc does not load or crashes, try the game disc on another Nintendo console.
  • If the game disc works on another Nintendo console, there may be a problem with your Nintendo console and you will need to contact Nintendo Support for help.
  • If the game disc does not work in another Nintendo console, your game disc may be damaged. You can request a replacement game disc through the Activision Warranty & Returns page.