Waiting for an available agent
Our chat team is ready to answer your questions.
1) Please keep the chat window open and visible during the chat. If you need to minimize the chat window, don't forget to check back often to see if your agent has responded.
2) After the chat, you will be able to see the full
chat transcript. Go to My Support and select the
My Cases tab.
3) You will also receive a chat survey via email. Please take a moment to rate your chat experience.