We recommend redeeming codes for bonus content without the game running. Otherwise, you might need to restart the game to receive your items.
1. Where do I go to redeem a code for bonus content that comes with Call of Duty: Modern Warfare?
Follow the steps below to redeem a code through your platform's marketplace.
- From the PlayStation Home screen, select the Store icon.
- Select Redeem Codes at the bottom of the menu.
- Enter the code.
- Once the code has been entered correctly, select Continue.
- Select Confirm to accept the Terms of Service.
- Select Continue to complete the code redemption.
- From the Home screen, scroll right to Store.
- Under Categories, select Games.
- Select Use a code. Or, say "Xbox, use code."
- Sign in if prompted.
- Select Or enter the 25-character code, and then enter your code.
Redeem your code on the Blizzard Code Redemption Page.
2. Where do I go to redeem a code that comes an item I bought from a retailer?
You can redeem a code for bonus content at callofduty.com/redeem.
3. I got an error message when I tried to redeem a code on callofduty.com. What should I do?
Follow the guidelines based on the error message you received.
Be sure you're entering your 13-character code as it's displayed on your receipt or insert.
If you think you received this message in error or you don't get your bonus content, please select your platform below to contact us.
CODE ALREADY REDEEMED
The code you entered has already been used to redeem this bonus content. Please look for your content in the game.
If you can't find or didn't receive your content, please select your platform below to contact us.
MAX LIMIT REACHED
This Call of Duty account has already received this bonus content using another code. Be sure you are signed in to the correct Call of Duty account.
If you think you received this message in error or you don't get your bonus content, choose your platform below to contact us.
4. I didn't receive a code for my digital content. What should I do?
- If the code is printed on a receipt, please contact your retailer to recover your code.
- If the code is provided in the game case, be sure to check the game case for any missing code inserts.
- If the code comes on or inside specially-marked packaging, please contact your retailer.
If you are still missing a code for any digital content, choose your platform below to contact us. Please be ready to provide proof of purchase.
5. I redeemed a code, but I can't find the content in the game. What should I do?