Question: Why am I unable to play my PlayStation 4 version of King's Quest: A Knight to Remember?

Answer: We are aware of an issue with the PlayStation 4 King's Quest: The Complete Collection digital bundle. Players that pre-ordered/pre-loaded the game are not receiving their copy of Chapter One and cannot play the game. They are only receiving the Season Pass and the pre-load data. When they attempt to run the game, they receive a message that the game needs to be updated.

Workaround:
In order to receive your copy of King's Quest, do the following procedure:

• Log in to the PSN Store.
• There will be a copy of King's Quest: A Knight to Remember available for purchase at no charge.
• Re-purchase King's Quest.
• Redownload the game and you should be able to play.

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