North America

1. Go to WARRANTY & RETURNS to begin your warranty claim.
• You will need to be logged in to an Activision account to submit a claim. If you don't have an account, you can create a free one.
2. Select Software, enter a model number on the disc. Learn where to find the model number on the item.
3. Continue to the Contact Information screen and fill out all the required fields.
4. Review the details of your claim and continue to the Confirmation page to complete your claim.
5. Complete the DISC REPLACEMENT FORM FOR NORTH AMERICA.
6. Print out the form and follow the instructions on the form to complete your request.

The United Kingdom and Europe

Please contact us directly to request a disc or cartridge replacement.

1. Go to CONTACT US.
2. Choose your game and platform.
3. Select Warranty Replacement, then select I'd like to submit a warranty claim.

Australia and New Zealand

1. Complete the DISC REPLACEMENT FORM FOR AUSTRALIA/NEW ZEALAND.
2. Print out the form and follow the instructions on the form to complete your request.

If you need help with a physical item from a Limited Edition or Collector’s Edition, or the Destiny 2 Ghost device, please contact Activision Support.