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Destiny 2 Warranty
Question: How do I submit a warranty claim for Destiny 2?
Answer: To submit a warranty claim, you will need to be logged in to an Activision account. If you don't have an account, go to https://s.activision.com/activision/register and complete the registration form. All fields are required.
North America
- Go to WARRANTY & RETURNS to begin your warranty claim.
- You will need to be logged in to an Activision account to submit a claim. If you don't have an account, you can create a free one.
- Select Software, enter a model number on the disc. Learn where to find the model number on the item.
- Continue to the Contact Information screen and fill out all the required fields.
- Review the details of your claim and continue to the Confirmation page to complete your claim.
- Complete the DISC REPLACEMENT FORM FOR NORTH AMERICA.
- Print out the form and follow the instructions on the form to complete your request.
The United Kingdom and Europe
Please contact us directly to request a disc or cartridge replacement.
- Go to CONTACT US.
- Choose your game and platform.
- Select Warranty Replacement, then select I'd like to submit a warranty claim.
Australia and New Zealand
- Complete the DISC REPLACEMENT FORM FOR AUSTRALIA/NEW ZEALAND.
- Print out the form and follow the instructions on the form to complete your request.
If you need help with a physical item from a Limited Edition or Collector’s Edition, or the Destiny 2 Ghost device, choose your platform below to contact Activision Support.