Activision Support

11/11/19

Known Issues in Call of Duty: Modern Warfare

A list of issues being tracked in Call of Duty: Modern Warfare

 

This page contains a running list of issues that have been identified or reported in Call of Duty: Modern Warfare and are either under investigation or scheduled to be fixed. Be sure to check back often as we'll continually update this page.

 

Issue

Description

I think I got the wrong weapon for completing a challenge.
– All platforms

We've identified graphical errors with the final reward for completing the Weapon Master and Well Equipped challenges.

The Urban Defiler pistol awarded for completing the Weapon Master challenge is marked as an Epic (purple) weapon when it is, in fact, a Rare (blue) weapon.

The Judgment shotgun awarded for completing the Well Equipped challenge is marked as a Legendary (orange) weapon when it is, in fact, an Epic (purple) weapon.

I can't see the requirements to unlock the Commando camo for the .357.
– All platforms

We're aware that the Commando camo requirements aren't listed.

My MK2 keeps reloading even after it's full.
– All platforms

We're investigating an issue where reloading a weapon continues past full capacity.

I'm running into graphical glitches during the Captive mission in Campaign.
– All platforms

We're investigating instances where textures, lighting, and shading isn't rendering properly at various points during the Campaign.

I earned Killstreaks in a match, but they don't appear in the HUD.
– All platforms

We're investigating an issue where players earn Killstreaks in a match, but there is no indicator of earning them in the lower right corner of the screen.

I was killed by an enemy whose gun wasn't even pointed at me.
– All platforms

We're investigating instances where an enemy's weapon appears to be pointing in different directions though it is actually aimed at its target.

I didn't get my XRK Weapons Pack.
– Xbox One

We're currently investigating issues with the delivery of the XRK Weapons Pack included with all digital editions of Call of Duty: Modern Warfare.

Please note: The base versions of the XRK Weapons need to be unlocked through progression before they can be added to a Loadout and used in game. However, be sure to check the Armory for your XRK Weapons. The XRK M4 Weapon Blueprint is listed under Assault Rifles, and the XRK .357 is listed under Handguns.

I didn't get my Operator Pack.
– Xbox One

We’re working to resolve an issue with the delivery of the Operator Pack included with the Operator, Operator Enhanced, and Physical Precision editions of Call of Duty: Modern Warfare.

I'm getting a message that says my GPU driver version does not meet the minimum requirements.
– PC

Please check out Updating Video Card Drivers on a PC to be sure that your drivers are up to date.

If your drivers are up to date, be sure to try the following:

  • If you're using multiple monitors, try unplugging a monitor, launching the game, and then plugging the monitor back in.
  • Disable your integrated/onboard graphics card.
I'm experiencing issues with my console crashing.
– Xbox One X

We're working to resolve an issue that is causing crashes on Xbox One X.

My installation progress bar doesn't seem accurate.
– All platforms

This is a graphical issue where the progress bar shows a lower percentage even though the download is being completed.

I'm getting Memory error 21 1749 when playing matches.
– All platforms

We're currently investigating instances that cause Memory error 21 1749 after playing consecutive Ground War matches.

Workaround: If the error persists, try restarting the game

I'm getting a Dev Error 6144
– Xbox One

We're working to resolve an issue prompting Dev Error 6144, which can occur for players in a match when another player attempts to join a Multiplayer match that's in progress. If this occurs, back out of Multiplayer and try playing again.

I'm getting Dev Error 6065/6066/6068.
– PC

We've identified an issue that is causing hang crashes on the GPU, particularly during Campaign cutscenes. These crashes will be addressed in an upcoming patch.

Workaround: Try running VRAM under maximum and/or run the game with the default settings.

I can't get into the Graphics menu.
– PC

We're actively working to fix an issue where selecting the Graphics menu on PC takes you back to the main menu.

Workaround: Delete the local config file on your PC.

  1. Open Documents.
  2. Open the Call of Duty: Modern Warfare folder.
  3. Delete the Players folder.
I can't activate RTX.
– PC

Make sure your version of Windows and your video card drivers are up to date. RTX requires running Windows 1809 and above.

Learn more about Updating Video Card Drivers on a PC.

Be sure to check out the Minimum and Recommended System Requirements for Call of Duty: Modern Warfare on PC.

The progression on my launcher isn't tracking
– All platforms

We're investigating an issue where launcher progression is only counting XP from enemy kills and not from destroying Killstreaks.

I have a progression bar that isn't tracking properly.
– All platforms

We're investigating an issue where several progression bars tracking Camos, Missions, and Challenges are not displaying the correct progression. This is only a graphical issue; you're still earning your progress.

 

Don't see an issue you're experiencing? Let us know.

Please note: Reporting an issue does not create a case, and you will not be contacted if you submit a report.

Report a bug in Modern Warfare

 

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