Activision Support

03/22/19

Sekiro: Shadows Die Twice

Take Revenge. Restore Your Honor. Kill Ingeniously.

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Sekiro: Shadows Die Twice is a third-person, single-player, action-adventure game with RPG elements developed by FromSoftware.

Sekiro: Shadows Die Twice is available now on PlayStation 4, Xbox One, and PC via digital download or through participating retailers. Please check with your local retailer for more information.

Here are a few frequently asked questions about Sekiro: Shadows Die Twice.

Sekiro side banner

 

You do not need an internet connection to play Sekiro: Shadows Die Twice; however, an internet connection is required for any updates or patches released for the game.

Players who pre-ordered through participating retailers received a code for a Digital Artbook and Mini Soundtrack, available to download upon the game’s release. You'll also receive an email from Activision once the content is available. Offer codes are valid until March 21, 2021.

Redeem your code at sekirothegame.com/redeem. You'll need an Activision account to redeem your code. If you don't have an account, you can create a free one.

Please note: You cannot download the soundtrack directly to a device. Be sure to redeem your code on a PC or laptop.

If your pre-order code is missing or damaged, you'll need to contact the retailer where the game was purchased for additional assistance. Before contacting the retailer, be sure to check the receipt of the game. Often, your pre-order code will be printed on the receipt.

If you received an error message after entering your code, please contact Activision Support for assistance.

When you first launch Sekiro: Shadows Die Twice, select New Game to begin playing. If you've played previously, you can select Continue to keep playing where you left off, Load Game to play a previously saved game, or New Game to start at the beginning.

Sekiro: Shadows Die Twice has an auto-save feature that periodically saves your progress, indicated by a blue flame in the upper right corner. There is no manual save functionality.

If the game freezes while you're playing on a console, you should back out to the dashboard, close the game, and then restart from your last save point. In some cases, you may need to restart your console. If the game freezes on PC, you should exit the game and restart from your last save point.

If the game crashes, you'll need to restart from your last save point.

 

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