Banning happens as a result of a user not complying with the Call of Duty online security policies of Call of Duty: Modern Warfare 3 or Call of Duty: Black Ops II. Because of this, Activision Customer Support will not be able to reverse any ban on an account.

When playing a Call of Duty game online, either in multiplayer or Spec Ops mode, we encourage you to play fair, have fun, and be respectful of other online players. To assist us in keeping the online components of Call of Duty fair, fun, and safe for all players, we regularly monitor stats, review player reports, and take action on player behavior that violates the spirit of the game.