Activision Support

02/14/19

Xbox One Backward Compatibility FAQ

How backward compatibility works along with specifics for Activision games

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Through Xbox One's Backward Compatibility program, players can use their Xbox One console to play select disc-based and digital titles released on Xbox 360. Check out the Xbox One Backward Compatible Game Library for a full list of titles available.

If you have any questions about the backward compatibility program, please refer to Xbox's backward compatibility FAQ.


If you are experiencing issues with any backward compatible games published by Activision, please contact Xbox Support for assistance.

Call of Duty games

You can now play the Xbox 360 version of select Call of Duty games on your Xbox One! Xbox Support is the best place to get support on any questions on playing Xbox 360 games on your Xbox One.


Yes. Previous enforcement actions taken on an account remain active.

Yes. All stats, challenge progress, unlocked items, and custom classes from previous Call of Duty gameplay remains. You are simply playing the same game but on a different console.

Call of Duty 2
No, DLC compatibility is not part of the backward compatibility program for Call of Duty 2. DLC content previously purchased on Xbox 360 is not available to play on Xbox One.

Call of Duty: Black Ops, Call of Duty: Modern Warfare 3, Call of Duty: Black Ops II, Call of Duty: Ghosts, and Call of Duty: Advanced Warfare
Yes, DLC content previously purchased on Xbox 360 is available to play on Xbox One.

Backward compatible versions of Call of Duty games can be purchased digitally through the store on xbox.com. You can also pick up a disc through any participating retailer.

Games available through Xbox One's Backward Compatibility program:

If you are having an issue with a game disc, please refer to Xbox's troubleshooting tips for playing a disc on Xbox One.

If you continue to experience disc issues, you can request a new game disc through Activision Warranty.

Be sure to review our Return Instructions for disc replacements.

Be sure to check out Xbox's backward compatibility FAQ for answers to the most frequently asked questions.

If you continue experiencing issues with a backward compatible game on Xbox One, please contact Xbox Support for assistance.

If you are having an issue with previously purchased DLC content, please contact Xbox Support for assistance.

 

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