Activision Support

11/15/18

Call of Duty: Black Ops 4 Bonus Content and Code Support

Where to redeem codes, and how to access or get help with Call of Duty: Black Ops 4 bonus content

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Use the tracker to find out what to do to get your bonus content. We recommend redeeming codes without the game running. Otherwise, you might need to restart the game to receive your items.

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Please note: Some bonus content items may be made available to purchase individually at a later date.


BONUS CONTENT

WHERE CAN I GET THIS?

HOW DO I GET THIS?

Digital Bonus Items - Digital Deluxe and Digital Deluxe Enhanced Editions
– Call of Duty Points, Patriot Signature Weapon, Dia de los Muertos Specialist Outfit, Black Ops Outfit for all Specialists, Sitting Bull Gesture, Black Ops Skull Calling Card, Black Ops Skull Emblem, Black Ops Skull Sticker, Black Ops Skull Tag

Included with the purchase of the Digital Deluxe and Digital Deluxe Enhanced Editions of Call of Duty: Black Ops 4.

Dia de los Muertos Specialist Outfit is unlocked with a token, allowing you to choose which Specialist gets the outfit.

Your Digital Bonus Items* will be installed when you download Call of Duty: Black Ops 4.

No code or redemption required.

Digital Bonus Items - Digital Standard Edition
– Call of Duty Points, Black Ops Outfit for all Specialists, Sitting Bull Gesture, Black Ops Skull Calling Card, Black Ops Skull Emblem, Black Ops Skull Sticker, Black Ops Skull Tag

Included with the purchase of the Digital Standard Edition of Call of Duty: Black Ops 4.

Your Digital Bonus Items* will be installed when you download Call of Duty: Black Ops 4.

No code or redemption required.

Digital Bonus Items - Pro and Mystery Box Editions
– Call of Duty Points, Patriot Signature Weapon, Dia de los Muertos Specialist Outfit, Black Ops Outfit for all Specialists, Sitting Bull Gesture, Black Ops Skull Calling Card, Black Ops Skull Emblem, Black Ops Skull Sticker, Black Ops Skull Tag

Included with the purchase of the Pro and Mystery Box Editions of Call of Duty: Black Ops 4.

Dia de los Muertos Specialist Outfit is unlocked with a token, allowing you to choose which Specialist gets the outfit.

Your code to redeem your Digital Bonus Items* will be printed on an insert in the game case.

Redeem this code through your platform's marketplace.

How do I redeem a code through my platform's marketplace?

CODE Endowment Calling Card

Included with the purchase of the Pro Edition of Call of Duty: Black Ops 4 from select retailers.

Available in the United States only.

Your code to redeem your Calling Card will be printed on an insert in the game case.

Redeem this code through your platform's marketplace.

How do I redeem a code through my platform's marketplace?

Digital Bonus Items - Specialist Pack
– 1,100 Call of Duty Points, Gesture, Calling Card, Emblem, Sticker, Tag, Black Ops Specialist Outfit

Included with the purchase of Call of Duty: Black Ops 4 at select retailers.

Available in the UK and EU only.

Your code to redeem your Digital Bonus Items* will be printed on an insert in the game case.

Redeem this code through your platform's marketplace.

How do I redeem a code through my platform's marketplace?

Cable Guys Calling Card

Included with the purchase of a Call of Duty: Black Ops 4-themed controller stand from Cable Guys.

Your code to redeem your Calling Card will be inside the Cable Guys packaging.

Redeem your code at callofduty.com/redeem.

Call of Duty: Black Ops 4 Beta Calling Card

You are automatically entitled if you participated in the Black Ops 4 Multiplayer Beta.

Black Ops 4 Beta Calling Card will be available in game at launch.

No code or redemption required.

Call of Duty: Black Ops 4 Beta Unlock Token

You are automatically entitled if you reached max level in the Black Ops 4 Multiplayer Beta.

Your unlock token will be available in game at launch.

No code or redemption required.

"Classified" Zombies Map

Included with the Black Ops Pass for Call of Duty: Black Ops 4.

"Classified" map must be downloaded separately after redeeming your Black Ops Pass code through your platform's marketplace.

How do I redeem a code through my platform's marketplace?

Digital Content from 5 Gum
– Tag, Calling Card, Gesture

Included with the purchase of specially-marked packs of 5 Gum.

First code redeemed grants the Tag. Second code grants the Calling Card. Third code grants the Gesture.  

Available in Spain only.

Your code to redeem your Digital Content will be inside the 5 Gum packaging.

Redeem your code at callofduty.com/redeem.

Digital Content from Pizza Hut
– Tag, Calling Card, Gesture

Included with the purchase of menu items from participating Pizza Hut restaurants. One code per purchase.

First code redeemed grants the Tag. Second code grants the Calling Card. Third code grants the Gesture.

Available in select European countries only.

Your codes to redeem your Digital Content will be printed on your receipt at the time of purchase.

Redeem your code at callofduty.com/redeem.

Digital Content from Smoke's Poutinerie
– Tag, Calling Card, Gesture

Included with the purchase of items from participating Smoke’s Poutinerie. One code per purchase.

First code redeemed grants the Tag. Second code grants the Calling Card. Third code grants the Gesture.

Available in Canada only.

Your codes will be printed on your receipt at the time of purchase.

Redeem your code at callofduty.com/redeem.

Divinity Signature Weapon

Included when you pre-order any edition of Call of Duty: Black Ops 4.

Available first through GameStop the United States.

Online purchases: Your code will be emailed within two business days after your order ships.


Store/In-Store Pickup purchases: Your code will be printed on your receipt at time of pickup.

Redeem your code at callofduty.com/redeem.

Hungry Jack's 2XP
– 15 minutes of 2XP

Included with the purchase of specially-marked Call of Duty Black Whopper.

Limit 40 hours per account; maximum of one hour may be used per day.

Available in Australia only.

Your code is printed at the bottom of your receipt. One code per transaction.

Redeem your code at callofduty.com/blackwhopper.

KontrolFreek Calling Card

Included with the purchase of a Call of Duty: Black Ops 4-branded Performance Thumbsticks caps from KontrolFreek.

Your code to redeem your Calling Card will be inside the KontrolFreek packaging.

Redeem your code at callofduty.com/redeem

Quality Time Calling Card

Included with the purchase of Call of Duty: Black Ops 4.

Available in select European and Asia Pacific countries only.

Your code to redeem your Calling Card will be provided by your retailer.

Redeem this code through your platform's marketplace.

How do I redeem a code through my platform's marketplace?

Lovesac Calling Card and 9,500 Call of Duty Points

Included with a qualifying purchase of Lovesac/Black Ops 4 product while supplies last.

Available in North America only.

Your code to redeem your Calling Card and Call of Duty Points* will be provided by Lovesac.

Redeem this code at callofduty.com/redeem to receive your Calling Card.

A second code to redeem Call of Duty Points will be emailed when Call of Duty Points go live in Call of Duty: Black Ops 4. Redeem this code through your platform's marketplace.

How do I redeem a code through my platform's marketplace?

McFarlane Ruin Calling Card

Included with the purchase of a Call of Duty: Black Ops 4 Ruin action figure from participating retailers.

Your code to redeem your Calling Card will be provided by McFarlane.

Redeem your code at callofduty.com/redeem.

McFarlane Seraph Calling Card

Included with the purchase of a Call of Duty: Black Ops 4 Seraph action figure from participating retailers.

Your code to redeem your Calling Card will be inside the McFarlane packaging.

Redeem your code at callofduty.com/redeem.

Monster Energy 2XP

Included with the purchase of specially-marked Monster Energy 10-packs, 4-packs, and 24 oz. cap cans. Limit 40 hours per account; one hour maximum can be used in-game per day.

Learn more about the Monster Energy 2XP program.

Cap cans: Your code is printed under the cap.

4- and 10-packs: Your code is printed on the inside of the box.

Redeem your codes at callofduty.com/monsterenergy.

Monster Calling Card

Included with the purchase of specially-marked cans of Monster Energy drinks at 7-Eleven stores.

Scan your 7-Eleven app barcode at the time of purchase. Your code will then be emailed within 48 hours after your purchase.

Redeem your code at callofduty.com/redeem.

Walmart 2XP and Mega XP

15-minute 2XP included with the purchase of specially-marked products from Walmart.

Mega 2XP included with the purchase of the Standard Edition of Call of Duty: Black Ops 4.

Mega XP grants 2 hours of 2XP and doubles previous 2XP redemptions for Black Ops 4. Limit 40 hours per account; one hour maximum can be used in-game per day.

15-minute 2XP: See qualifying product for instructions on how to redeem your 2XP.

Mega 2XP: Your code will be printed on an insert in the game case.

Redeem your codes at callofduty.com/redeem.

* Call of Duty: Black Ops 4 Points (CP) will be available to use in Black Ops 4 soon. Keep an eye on the Message of the Day for updates on when they will be available for use in Black Ops 4. CP may also be used to obtain in-game content in Call of Duty: Infinite Warfare, Call of Duty: Modern Warfare Remastered, Call of Duty: Black Ops III and Call of Duty: WWII. Each game sold separately.

** Black Ops Pass is not final, is subject to change, and may not include all downloadable content available in the game. Black Ops Pass content may not be available in all countries, and pricing and release dates may vary by platform. Black Ops Pass content should be downloaded from the in-game store only; do not purchase separately, or you will be charged again. Black Ops Pass content may be sold separately.


PlayStation 4

  1. From the PlayStation Home screen, select the Store icon.
  2. Select Redeem Codes at the bottom of the menu.
  3. Enter the code.
  4. Once the code has been entered correctly, select Continue.
  5. Select Confirm to accept the Terms of Service.
  6. Select Continue to complete the code redemption.

Xbox One

  1. From the Home screen, scroll right to Store.
  2. Under Categories, select Games.
  3. Select Use a code. Or, say “Xbox, use code.”
  4. Sign in if prompted.
  5. Select Or enter the 25-character code, and then enter your code.

Battle.net

Redeem your code on the Blizzard Code Redemption Page.

 

Follow the guidelines based on the error message you received.

 

INVALID CODE

Be sure you're entering your 13-character code as it's displayed on your receipt or insert.

If you think you received this message in error or you don't get your bonus content, please select your platform below to contact us.

 

CODE ALREADY REDEEMED

The code you entered has already been used to redeem this bonus content. Please look for your content in the game.

If you can't find or didn't receive your content, please select your platform below to contact us.

 

MAX LIMIT REACHED

This Call of Duty account has already received this bonus content using another code. Be sure you are signed in to the correct Call of Duty account.

If you think you received this message in error or you don't get your bonus content, choose your platform below to contact us.

 

Refer to the table above to see how your code is provided.

  • If the code is printed on a receipt, please contact your retailer to recover your code.
  • If the code is provided in the game case, be sure to check the game case for any missing code inserts.
  • If the code comes on or inside specially-marked packaging, please contact your retailer.

If you are still missing a code for any digital content, choose your platform below to contact us. Please be ready to provide proof of purchase.

 

If you didn't get your digital content item after redeeming a code, please try restarting your console and looking again.

If you still can't find your digital content, choose your platform below to contact us.

 

 

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