If you're having trouble downloading or playing DLC for Call of Duty: Advanced Warfare, please try the following troubleshooting tips depending on your console.

Xbox or PlayStation
  • If you purchased the DLC in-game, you may need to completely exit the game to complete the download.
  • Clear the cache or delete the game data on your console.
    Xbox One
    Xbox 360
    PlayStation 4
    PlayStation 3
  • If the DLC doesn't download successfully or is unplayable, try downloading the DLC again.
    Xbox One
    Xbox 360
    PlayStation 4
    PlayStation 3
  • Be sure that your PlayStation Network or Xbox Live account allows you to download content.