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Home / Crash Bandicoot N Sane Trilogy / Crash Bandicoot N. Sane Trilogy FAQ

Crash Bandicoot N. Sane Trilogy FAQ

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Before you start playing Crash Bandicoot N. Sane Trilogy, be sure to download and install the day one update.

Your favorite marsupial, Crash Bandicoot, is back. Now you can experience Crash Bandicoot like never before in fully-remastered HD graphical glory.

Here are a few frequently asked questions about Crash Bandicoot N. Sane Trilogy.

 

1. Do I need an internet connection to play Crash Bandicoot N. Sane Trilogy?

You do not need an internet connection to play Crash Bandicoot N. Sane Trilogy; however, an internet connection is required for the online Leaderboards feature and any updates or patches released for the game.

2. Why does pressing the touch pad while the game is paused caused me to quit the level?

This is a feature that pays homage to the original games, where pressing Select would perform the same task.

3. Why does my game crash when I try to load my save?

This can occur when the game is missing the latest patch or update. Making sure your console has the latest patch or update prevents most loading issue and guarantees that you are running the best version of the game.

4. My pre-order code is missing or illegible. What should I do?

If your pre-order code is missing or damaged, you'll need to contact the retailer where the game was purchased for additional assistance. Before contacting the retailer, be sure to check the receipt of the game. Often, your pre-order code will be printed on the receipt.

5. I received a message stating the code I entered is already in use. What should I do?

If you received an error message stating that your code is already in use, please contact PlayStation Support for assistance.

6. I received a message stating the code I entered is invalid. What should I do?

If you received an error message stating that your code is invalid, please contact PlayStation Support for assistance.

7. Where can I find the manual for Crash Bandicoot N. Sane Trilogy?

A digital copy of most of our game manuals can be found in the Game Manual section. We have digital versions of the Crash Bandicoot N. Sane Trilogy manual in the following languages:

  • English
  • English - UK
  • French
  • French – CA
  • German
  • Italian
  • Spanish
  • Spanish - MX

 

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