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Home / All / Ghostbusters: Slime City FAQ

Ghostbusters: Slime City FAQ

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Does bustin’ make you feel good? Great! You’re ready to join the premiere paranormal investigation and extermination squad of the 21st century. This FAQ addresses frequently asked question regarding various elements of Ghostbusters: Slime City.

Purchasing Issues


1. I purchased a card pack from Ghostbusters: Slime City but the cards aren’t appearing in My Cards. What do I do?

If this is happening, please try the following troubleshooting tips. Look for your missing cards in My Cards after trying each one of these tips. If one of them solves your problem, you do not need to continue with the rest.

  • Force quit and restart the app.
  • Do a full restart of your device.
  • Delete and reinstall the Ghostbusters: Slime City app.

Please note: Uninstalling and reinstalling the app will not affect your existing cards in your My Cards collection.

2. I purchased gold from the in-game store, but I never received my gold. What do I do?

Please allow up to 15 minutes for gold purchases to appear in game. If your gold purchase is still not showing up after 15 minutes, do a full restart of your device, restart the game, and see if the gold has arrived.


General Issues


1. Is it possible to change the name of my Ghostbuster?

No. Once you’ve selected a name for your character, it cannot be changed.

2. What is a Squad?

A Squad is a collection of players who join together to play various co-op and multiplayer modes available in the game.

3. Do I have to be a member of a Squad before I can participate in PvP and other sorts of multiplayer gameplay?

No. You can join a squad upon reaching level 9 and participate in PvP immediately upon reaching level 11, however as a member of a Squad, your PvP Trophy count is added to your Squad’s Trophy count in Leagues and Tournaments.

4. After I first started up the game, I was taken straight into a gameplay level. Did I miss something like an opening cutscene or character selection screen?

No. This is by design.

5. I closed my game after I lost my Internet connection. When I got my connection back, I reopened the game and I’m now stuck on a loading screen. What happened?

This happens when the game is not completely shut down. You’ll need to completely shut the game down and restart it to get out of the loading screen.

6. I left the game idle for a while and it asked me to confirm that I’m still there. I answered “Yes,” but now I’m stuck on a black screen. How can I fix it?

This is a very rare issue that can be fixed by completely shutting off the game and restarting it.

7. Is it possible to reset Ghostbusters: Slime City and restart it from the beginning?

No. Once your Slime City account is connected to a Game Center/Google Play account, there is no way to reset the game.

8. I was kicked from my Squad and I don't believe I did anything to merit being kicked. What happened?

Assuming you were not kicked by your Squad leader for some reason (or you are the Squad Leader), Ghostbusters: Slime City has an auto-kick feature that removes players from their Squads after two weeks of inacitivity.

9. What do the numbers on the bottom right side of the cards mean?

The numbers in the Ghostbusters logo represent the Mastery level of the card. The first five levels will increase the effectiveness of a card. After this point, the card is considered Mastered, though the player can continue to collect the same card. Every five cards collected from this point will increase the Mastery level and effectiveness of the card up to a specific mastery level cap.

The first number represents the current Mastery level. The second number represents the Mastery level cap.

When the current Mastery level number equals the Mastery level cap number, that card will no longer increase in effectiveness if the player collects more of the same card.

You may continue to collect cards beyond the Mastery level cap. However, as the cards effectiveness will no longer increase, this will purely be for prestige.

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