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Home / All / NOTICE: The current profile is not allowed to play on Xbox Live

NOTICE: The current profile is not allowed to play on Xbox Live

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Question: I received a message that says NOTICE: The current profile is not allowed to play on Xbox Live. What does this mean, and why can't I play?

Answer: If you do not have an active Xbox Live Gold account, you will not be able to play online multiplayer games.

Players receive this message for one of three reasons:

  1. You do not have an active Xbox Live Gold account, which is required to play multiplayer games online. Sign up for an Xbox Live Gold account.
  2. Your Xbox Live Gold account expired. Visit your Xbox Live account to renew your Xbox Live Gold subscription.
  3. Your Xbox Live Gold account was recently renewed. Please allow up to 24 hours for Microsoft to process your transaction.

If you have more questions about Xbox Live accounts, be sure to check out Xbox Live membership.

 

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