Awesome! You have priority access

As one of our most loyal players, you have a direct line to our support experts.

Enter your phone number below and an agent will get back to you via text message shortly.

* Required Field

All texts are automated, subject to Activision’s SMS terms, and consent is optional, not a condition of purchase or use of Activision support or service. Message and Data Rates may apply. By clicking SUBMIT, you agree to the SMS terms and agree that Activision may send you text messages at the above number about your customer service request. By checking the box, you also agree that Activision may send you promotional texts at the above number.

Get promotional texts at the above phone number

Got it!

You’ll get a text from us shortly outlining next steps.

Oops

Our bad. We encountered a problem on our end. Please try again later.

Let us know your issue below and one of our top agents will get back to you via email as soon as possible.

* All fields are required.

A response will be sent to the email in your account.
Change my email address

We got your email!

One of our agents will review your message and get back to you via email.

Your case # is

Oops

Our bad. We encountered a problem on our end. Please try again later.

해당 언어에서 사용할 수 없는 페이지

이 페이지는 해당 지역에서 제품 또는 서비스를 지원하지 않기 때문에 해당 언어로 사용할 수 없습니다.

페이지를 영어나 다른 언어로 보려면 '영어로 보기'를 선택하십시오. 이전 페이지로 돌아가려면 '취소'를 선택하십시오.

无法用本语言显示该页面

由于在该地区没有针对此产品或服务的支持,本语言不支持您选择的页面。

选择“切换为英语并继续”可查看英文页面,您也可以选择其他语言,或者点击取消返回上一页面。

頁面並不支援此語言

由於相關產品與服務並未支援該地區,你所選擇的頁面無法在此語言下開啟。

選擇在英文版中繼續檢視英文版頁面或是選擇另一種語言,或者選擇取消來返回上一頁。

11/22/19

Ghostbusters: Slime City FAQ

Check this article for help with the Ghostbusters mobile game

Does bustin’ make you feel good? Great! You’re ready to join the premiere paranormal investigation and extermination squad of the 21st century. This FAQ addresses frequently asked question regarding various elements of Ghostbusters: Slime City.

Purchasing Issues


If this is happening, please try the following troubleshooting tips. Look for your missing cards in My Cards after trying each one of these tips. If one of them solves your problem, you do not need to continue with the rest.

  • Force quit and restart the app.
  • Do a full restart of your device.
  • Delete and reinstall the Ghostbusters: Slime City app.

Please note: Uninstalling and reinstalling the app will not affect your existing cards in your My Cards collection.

Please allow up to 15 minutes for gold purchases to appear in game. If your gold purchase is still not showing up after 15 minutes, do a full restart of your device, restart the game, and see if the gold has arrived.


General Issues


No. Once you’ve selected a name for your character, it cannot be changed.

A Squad is a collection of players who join together to play various co-op and multiplayer modes available in the game.

No. You can join a squad upon reaching level 9 and participate in PvP immediately upon reaching level 11, however as a member of a Squad, your PvP Trophy count is added to your Squad’s Trophy count in Leagues and Tournaments.

This happens when the game is not completely shut down. You’ll need to completely shut the game down and restart it to get out of the loading screen.

No. Once your Slime City account is connected to a Game Center/Google Play account, there is no way to reset the game.

Assuming you were not kicked by your Squad leader for some reason (or you are the Squad Leader), Ghostbusters: Slime City has an auto-kick feature that removes players from their Squads after two weeks of inacitivity.

The numbers in the Ghostbusters logo represent the Mastery level of the card. The first five levels will increase the effectiveness of a card. After this point, the card is considered Mastered, though the player can continue to collect the same card. Every five cards collected from this point will increase the Mastery level and effectiveness of the card up to a specific mastery level cap.

The first number represents the current Mastery level. The second number represents the Mastery level cap.

When the current Mastery level number equals the Mastery level cap number, that card will no longer increase in effectiveness if the player collects more of the same card.

You may continue to collect cards beyond the Mastery level cap. However, as the cards effectiveness will no longer increase, this will purely be for prestige.

Privacy Policy Update
We’ve updated our Privacy Policy. You can view the revised policy here. By continuing to use Activision’s websites, products or services, you acknowledge this revised Privacy Policy.
+