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Question: My Call of Duty: Black Ops III rank and stats have been reset or are lower than where they were the last time I played. What happened?
Answer: If your rank or stats have become altered or modified outside of normal game mechanics, the Call of Duty servers will attempt to restore them using the most recently stored backup. This means that your rank or stats may not be exactly where they were before the reset occurred.
Question: What may have caused this?
Answer: Rank and stats issues can occur for a variety of reasons, including:
Question: How can I ensure this doesn't happen?
Answer: Here are some best practices to protect your rank and stats: