We’ve detected that you’re currently in a chat session. If you wish to continue, you’ll need to close your chat session before you can open a new case.
Note: if you close your chat session, please wait at least five minutes for our systems to update and allow you to open a new case.
You have a chat session in progress
We’ve detected that you’re currently in a chat session. If you wish to continue, you’ll need to close your current chat session and then go to My Cases and close your case before you can start a new chat session.
Note: if you close your chat session, please wait at least five minutes for our systems to update and allow you to open a new case.
You currently have an open case with us, and you may only have one support case open at a time. If you open a new case, your open case will be CLOSED and you will be placed at the end of the queue. We recommend waiting for your current case to be resolved
In order to discourage early game disconnects that can negatively affect the gameplay experience for other players, Call of Duty: Black Ops II has implemented a probation system that will penalize players that frequently leave games early. The probation will not allow the player to connect to multiplayer matches for a limited time. If continually abused, the time the player is on probation will increase.
In order to avoid receiving the probation penalty, you must remain in a match for its entire duration.