Rank and stats issues can occur for a variety of reasons, including:

• Playing on a Wi-Fi connection — Wireless connections tend to be unstable and can lead to data loss.
• Playing on a shared connection — Data loss can occur over shared connections, such as institutional (school) or corporate networks.
• Quitting matches early — Data is routinely stored at the conclusion of each match. Leaving a match early can negatively impact data being saved from previous matches.
• Exiting the game early — Leaving the game before a Public Match is complete could impact data from previous matches.
• Playing in Private Matches with players you don't know — Accepting Private Match invitations from players you don't know can unknowingly enter you into a hacked lobby and/or leave you susceptible to corruption or loss of data.

Here are some best practices to protect your rank and stats:

• Always play Public Matches over a wired connection.
• Avoid playing on a shared connection.
• Always complete Public Matches.
• Only play Private Matches with players you know and trust.

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