The Software License and Service Agreement will be updated. Please follow this link [https://www.activision.com/legal/ap-eula] in order to see these changes.
Getting Stuck in Elevator Shaft in Mission 11 in Amazing Spider-Man 2
What to do if you get stuck in the elevator shaft in Mission 11
After defeating the five Lieutenants in Mission 11 of The Amazing Spider-Man 2 on PC, you will enter an elevator triggering a cutscene. If this cutscene does not play and it appears you are stuck in the elevator shaft, you may still be able to progress by web-swinging through the walls and into the next room. If this is not possible, you will need to reboot the game.