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05/13/25

Skylanders SuperChargers Gameplay Issues FAQ

This FAQ covers issues related to specific game levels in Skylanders SuperChargers

1. I was playing with a friend in online co-op. When one of us switched the Vehicle, we got stuck in an infinite Magic Moment. What happened?

This issue can occur when player 2 has two vehicles on his Portal. Player 2 will need to remove the vehicles on his portal.

2. When I’m collecting Gearbits with a value of three, the Co-Pilot daily quest counter only counts it as a value of one.

This is correct. The daily quest counter is counting the number of Gearbits collected, not their value.

3. I’m unable to start a Skystone Overdrive game and it’s impossible to interact with the computer-controlled player.

This can occurs when you cancel multiple requests to play Skystone Overdrive. You’ll have to restart the level.

4. My Skylander is stuck, I can’t move him anymore.

This can happen with smaller Skylanders who get stuck in tight corners. Try switching Skylanders multiple times to resolve this problem. If that doesn’t work, you’ll need to restart the level.

5. I was playing with a friend in online co-op, and our camera and tether are not correctly responding, after using a bounce pad.

This can occur when one player presses the console home button when using a bounce pad. The player who pressed the home button will need to press it again while the second player will need to use the respawn button (L1 on PS3/PS4; LB on X360/Xbox One) to fix this issue.

6. I’ve completed Deep Dive Gill Grunt’s Quest and now I’m stuck in a conversation with Buzz. Get me out!

This is a rare issue. If it occurs, you’ll need to restart the game.

7. I’m unable to complete Thrillipede‘s Challenge (Block 200 points of damage with one use of Cocoon ability). I’ve been using the ability but the counter doesn’t work.

To complete this challenge, you’ll need to absorb 200 points of damage the very first time you use the ability in a level. If you interrupt the ability before it absorbed 200 points of damage, you will need to try in another level or restart the level and try again.

8. After the Skystone tutorial, my Skylander is unable to attack. How do I fix this?

This may happen when a Skylander is switched for another during the tutorial. Removing and replacing the Skylander from the Portal fixes this issue.

9. I’m in the swirling tunnel at the beginning of the level and my vehicle is stuck outside of the tunnel and is spawning over and over again. How do I fix this?

This issue can occur when you move your vehicle to the side of the tunnel and use the “dash” ability. You will have to reload the level and avoid using the dash ability while on the side of the tunnel.

10. I’m unable to free Hugo, Cali, and Flynn from the cage. There’s a lock but I don’t have the key. How do I get them out?

This can happen when you throw the enemy that holds the key off the platform to a spot outside the level. You will need to restart the level at the checkpoint and be sure to defeat the enemy with the key on the platform.

11. I was entering or leaving an area and now I’m stuck in front of a black screen. What happened?

This can happen when you remove the Skylander from the Portal during a transition. Removing and replacing the Skylander on the Portal should fix this issue.

12. I was playing in co-op online with a friend. We’re in the land vehicle section after the tunnel and now our vehicle is flying and we are stuck outside of the map. What happened and how do we fix it?

This can happen if you switch your Skylander’s position in the Vehicle while using a boost pad at the same time. You’ll have to restart at the last checkpoint and be sure not to switch positions when using boost pads.

13. My camera is not following my Skylander and I’m unable to progress into the level. What happened?

This occurs when you press the Start button while leaving or entering an area. You’ll have to restart the game and avoid going into the menus during a transition.

14. After the Sky Star Zone, my vehicle is not going back to the dock and I can’t progress into the level. How do I fix this?

This occurs when you switch the vehicle just before reaching the dock after the Sky Star Zone. You’ll have to restart the level at the last checkpoint and be sure to keep the same Vehicle on the portal when exiting the Sky Star Zone.

15. I’m in the land vehicle section and got a message telling me that I’m going the wrong way. I’m not though and it’s keeping me from progressing into the level. How do I fix this?

This occurs when you turn around and return to the beginning of the zone. Restarting the level fixes this issue. When playing this level, be sure to follow the main path and do not return to the beginning of the level.

16. I’m stuck in the cutscene after the Sky Star Zone. What happened?

This occurs if you collect the Mod Chest just as the cutscene starts. You will have to restart the level at the last checkpoint.

17. My Skylander’s portrait and stats are now invisible and there’s a text box that doesn’t disappear. How do I fix this?

This is a rare issue than can happen when you rapidly skip through the dialog after the Sky Star zone. Talking to the friendly character in the next area fixes this issue.

18. I was trying to open a treasure chest and now my Skylander is unable to move. What happened?

This is a rare issue that happens only with chests that are inside a crate. You will have to restart the level.

19. I was playing co-op online with a friend when my Skylander lost all its functionality when reaching the driver zone. What happened?

This can happen if you enter the driver zone while your friend’s Skyander is bouncing on one of the pink chairs. You’ll have to restart the level and make sure that there is no Skylander on the bouncing chair when entering the driver gate.

 

20. I’m in the first land vehicle section and my vehicle is stuck in front of an invisible wall. How do I fix this?

This can occur when you turn your vehicle around and return to the beginning of the level. You’ll have to restart the level and be sure to follow the main path when you are in a land vehicle section.

21. I’ve completed the Sea Star Zone and I’m unable to progress into the level.

This can happen when you skip the first waterfall by jumping over it. You’ll have to restart the level and be sure to avoid jumping over the waterfalls.

22. I’ve finished the level and the end screen tells me that I’m still missing one of the chests. I’ve looked everywhere and I’m pretty sure I’ve collected all of the chests. Have I missed one and where is it?

It’s possible for the game to miss that you’ve collected the chest near the rotating platform if you take the chest while standing on the rotating platform. You’ll have to restart the level and collect the chest while not standing on the platform.

23. My vehicle is stuck upside down. How do I fix this?

This can happen when you use your boost ability in the half-pipe section of the level. To fix it, rotate your vehicle until it faces the wrong way and respawns. After that, avoid using boosts in the half-pipe section.

24. My vehicle went straight through the third sand castle and now I’m unable to progress into the level. How do I fix this?

This can occur when you use a dash ability near the sand castle. You’ll have to restart the level at the last checkpoint.

25. My Skylander is stuck inside a bridge. How did this happen?

This occurs when you try to complete the level as fast as possible with dash abilities. You’ll have to restart the level at the last checkpoint and take your time. Then there will be no problem with the bridge.

Note that if you still want to complete the level as fast as possible, be sure to avoid the bridge.

26. My Trap Weapon is unable to hit Dread Roller.

The hit range for Dread Roller is a bit less than other vehicles. You’ll have to get a bit closer than you may be used to in order to hit Dread Roller with a Trap weapon.

27. Every enemy was defeated in the Sky Star Zone but the combat gate is still locked. How do I get the gate unlocked?

If an enemy is pulled and defeated in the previous zone, it doesn’t count toward the necessary number of enemies that have to be defeated to open the gate. You’ll have to restart the level and defeat the enemies in the area where they appear.

28. In the first land vehicle section of the level, my vehicle is stuck on the moving/magnetic platform. How do I get off it?

This occurs when you travel through the section in the wrong direction and activating the magnet before it respawns. You’ll have to restart the level and follow the main path through this section.

29. I’m in the Sea Star zone and I’m stuck in front of a rotating platform that has big chickens and buckets on it. I’m unable to interact with the pump on the right side of the platform.

This can happen when you interact with the pump while the platform is rotating. You’ll have to restart the level at the last checkpoint and use the pump when the platform is not rotating.

30. While playing in online coop, my friend and I got stuck inside the Sea Star Zone. The zone is completed but we are unable to leave it. What do we do?

This can occur when your friend joins you while you’re in the zone and the zone is already completed. You’ll have to restart the level and be sure that your friend joins you before the zone is finished.