Activision Support Survey
Thank you in advance for taking our survey.
We have a few questions to ask about your recent experience with Activision Support.
It should only take a few minutes of your time.
We'd like to ask about your recent Activision Support experience, including:
1. Your overall experience contacting us.
2. How our agent treated you and handled your case.
3. Anything we can do to improve the support experience.
Overall Support Experience
* = Required field
To what extent do you agree or disagree with the following statement:
Activision Support made it easy for me to handle my issue.
*This is a required question
How satisfied are you with the service you received from Activision Support?
*This is a required question
Not at all satisfied
Very satisfied
Support Agent Experience
Please indicate how satisfied you were with our support agent in the following areas.
(10 being most satisfactory, 0 being not at all satisfactory):
* = Required field
Friendliness
How friendly was our agent?
*This is a required question
Attentiveness
How engaged and responsive was our agent?
*This is a required question
Comprehension
How well did our agent understand your issue?
*This is a required question
Quality of Response
How clearly did our agent address your issue?
*This is a required question
Knowledge
How knowledgeable was our agent about game?
*This is a required question
Please tell us about your overall Activision Support experience.
*This is a required question
0/500
* = Required field
What would have made your Activision Support experience easier?
*This is a required question
0/500
Game Satisfaction
* = Required field
Overall, how satisfied are you with game?
*This is a required question
Please give us additional feedback for game.
*This is a required question
0/500
Thank You
Thanks for taking the time to tell us about your experience with Activision Support.
If you need additional help please visit support.activision.com
Thank You
You have already responded to this survey. Thank you again for your time.
If you need additional help please visit support.activision.com
Survey Cancelled
Your survey has been cancelled and your answers have not been submitted.
Please come back by DATE to complete this survey.
If you need additional help please visit support.activision.com
Survey Expired
Unfortunately, this survey has expired and cannot be submitted.
If you need additional help please visit support.activision.com
Case CASE NUMBER Re-Opened
We're sorry we didn't resolve your issue.
We've re-opened your case, and we'll reach out to you via email as soon as possible.
Visit My Cases to see updates on the status of this case.
New Support Ticket
We're sorry we didn't resolve your issue.
Please submit a new ticket and we'll be happy to assist you.
Survey Unavailable
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Our system is experiencing technical difficulties and is unable to accept submissions at this time.
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