Please choose one support offering that you think we could improve.

• My Cases
• Navigation/Search
• Online Services
• Submitting a support ticket
• Other (please explain)

Which item does this relate to?

• I couldn’t add a comment or attach a file.
• I couldn't close my case.
• I couldn't find the case I was looking for.
• My Cases is difficult to navigate.
• Other (please explain)

Which item does this relate to?

• It was difficult to find how to get help from a support agent.
• It was difficult to find an article related to my issue.
• I didn't get search results I was expecting.
• I couldn't find a solution to my issue.
• Other (please explain)

Which item does this relate to?

• The portal didn't have a feature I was looking for.
• The portal didn't display an outage I was experiencing.
• Other (please explain)

Which item does this relate to?

• The option to submit a support ticket was hard to find.
• The option to submit a support ticket wasn't available for my issue.
• Submitting a support ticket had too many steps.
• I couldn't submit a ticket due to a technical error.
• Other (please explain)

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Which game brought you to our website?

• Call of Duty: Black Ops 6
• Call of Duty: Modern Warfare III
• Call of Duty: Warzone
• Call of Duty: Warzone Mobile
• Call of Duty: Modern Warfare II
• Call of Duty: Vanguard
• Call of Duty: Black Ops Cold War
• Call of Duty: Modern Warfare
• Call of Duty: Mobile
• Tony Hawk’s Pro Skater 1 + 2
• Other