Describe your issue below and we’ll get back to you as soon as possible. In most cases, we’ll respond within 24 hours.
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Our bad. We encountered a problem on our end. Please try again later.
You have tried to log in to a PlayStation account that is missing mandatory account information. Please log in to the account on the PlayStation website to update your account.
Your Microsoft account is not associated with any Xbox account. Please set up your Xbox profile first and log in again.
Your request to delete your personal information (Right to Erasure) cannot be submitted at this time because you have a Hacked Account Recovery request [[CASENUM]] in progress.
Please keep an eye on your email for updates to your Hacked Account Recovery request. Once the request is complete, you may return to submit a request if you would still like to delete your personal information.
Be sure to also visit our Account Security Hub for more account-related resources.