Awesome! You have priority access

As one of our most loyal players, you have a direct line to our support experts.

Text Us Email Us

Enter your phone number below and an agent will get back to you via text message shortly.

* Required Field

All texts are automated, subject to Activision’s SMS terms, and consent is optional, not a condition of purchase or use of Activision support or service. Message and Data Rates may apply. By clicking SUBMIT, you agree to the SMS terms and agree that Activision may send you text messages at the above number about your customer service request. By checking the box, you also agree that Activision may send you promotional texts at the above number.

Get promotional texts at the above phone number

Got it!

You’ll get a text from us shortly outlining next steps.

Oops

Our bad. We encountered a problem on our end. Please try again later.

Let us know your issue below and one of our top agents will get back to you via email as soon as possible.

* All fields are required.

A response will be sent to the email in your account.
Change my email address

We got your email!

One of our agents will review your message and get back to you via email.

Your case # is

Oops

Our bad. We encountered a problem on our end. Please try again later.

해당 언어에서 사용할 수 없는 페이지

이 페이지는 해당 지역에서 제품 또는 서비스를 지원하지 않기 때문에 해당 언어로 사용할 수 없습니다.

페이지를 영어나 다른 언어로 보려면 '영어로 보기'를 선택하십시오. 이전 페이지로 돌아가려면 '취소'를 선택하십시오.

영어로 보기 취소

无法用本语言显示该页面

由于在该地区没有针对此产品或服务的支持，本语言不支持您选择的页面。

选择“切换为英语并继续”可查看英文页面，您也可以选择其他语言，或者点击取消返回上一页面。

切换为英语并继续取消

頁面並不支援此語言

由於相關產品與服務並未支援該地區，你所選擇的頁面無法在此語言下開啟。

選擇在英文版中繼續檢視英文版頁面或是選擇另一種語言，或者選擇取消來返回上一頁。

在英文版中繼續取消

ページはこの言語に対応していません

お客様が選択したページはこの言語に対応しておりません。この言語が使用される地域では製品またはサービスがサポートされていません。

英語でページを閲覧するには「英語で続ける」を選択してください。他の言語を選択することも可能です。「キャンセル」を選択すれば前のページに戻ります。

英語で続けるキャンセル

11/22/19

Skylanders Imaginators Day One Update

Information on the required Day One Update for Skylanders Imaginators

Skylanders Imaginators has arrived! Before you head out though, you should download a game update for Skylanders Imaginators that has been released for the following consoles:

Xbox One
Xbox 360
PlayStation 4
PlayStation 3
Nintendo Switch
Wii U

In order to download and install the update, please follow these steps:

Be sure your console is connected to the Internet and you are signed into your online account.
Load Skylanders Imaginators into your console.
Launch the game. Once the game launches a prompt will appear on screen informing you that the game requires an update. Accept the prompt and the update will automatically download and install.
After the update is installed, you may need to restart your system to finish the updating process.

Please note: Do not start playing the game until the update has fully downloaded and installed.

The Skylanders Imaginators update fixes the following issues:

PlayStation

Racing invitations should now function normally.
Ghost Roaster should now operate normally in race mode.
Discovering a new Sensei Realm will now count for the "Discover Realms" quest.
The game should no longer crash when racing with certain older Skylanders.
Friends lists should operate properly and no longer cause crashes.

Xbox

Friends lists should operate properly and no longer cause crashes.
Players should no longer have a problem joining the game through your Xbox Friends list.
The game should no longer have occasional crashes when attempting to manually save.