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We recommend redeeming codes for bonus content without the game running. Otherwise, you might need to restart the game to receive your items.
Follow the steps below to redeem a code through your platform's marketplace.
Redeem your code on the Blizzard Code Redemption Page.
You can redeem a code for bonus content at callofduty.com/redeem.
Follow the guidelines based on the error message you received.
Be sure you're entering your 13-character code as it's displayed on your receipt or insert.
If you think you received this message in error or you don't get your bonus content, please select your platform below to contact us.
CODE ALREADY REDEEMED
The code you entered has already been used to redeem this bonus content. Please look for your content in the game.
If you can't find or didn't receive your content, please select your platform below to contact us.
MAX LIMIT REACHED
This Call of Duty account has already received this bonus content using another code. Be sure you are signed in to the correct Call of Duty account.
If you think you received this message in error or you don't get your bonus content, choose your platform below to contact us.
If you are still missing a code for any digital content, choose your platform below to contact us. Please be ready to provide proof of purchase.