Awesome! You have priority access

As one of our most loyal players, you have a direct line to our support experts.

We got your email!

We'll review your message and get back to you via email. Due to high volume, wait times are longer than usual. In the meantime, be sure to check out our help content.

Your case # is

Oops

Our bad. We encountered a problem on our end. Please try again later.

ページはこの言語に対応していません

お客様が選択したページはこの言語に対応しておりません。この言語が使用される地域では製品またはサービスがサポートされていません。

英語でページを閲覧するには「英語で続ける」を選択してください。他の言語を選択することも可能です。「キャンセル」を選択すれば前のページに戻ります。

08/04/21

Windows 7 Support in Call of Duty

Windows 7 is no longer supported to play Call of Duty: Black Ops Cold War, Call of Duty: Modern Warfare and Call of Duty: Warzone Caldera

As a result of Microsoft ending support for Windows 7 in early 2020, Windows 7 is no longer supported to play Call of Duty: Modern Warfare, Call of Duty: Warzone Caldera, and Call of Duty: Black Ops Cold War.

 

What does this mean?

PC players running Windows 7 no longer receive software and security updates to the operating system from Microsoft, which can leave a PC at greater risk for viruses and malware. The absence of updates to Windows 7 also leaves the games and their players vulnerable to security risks, making this change necessary.

PC players will not be able to play Call of Duty: Black Ops Cold War on PCs running Windows 7 beginning September 7, 2021, or Call of Duty: Modern Warfare and Call of Duty: Warzone Caldera beginning September 8, 2021.

Therefore, players will need to upgrade to Windows 10 or to a PC running Windows 10 in order to continue enjoying these games on PC.

Please note: Before upgrading a PC from Windows 7 or Windows 8 to Windows 10, make sure that your PC can support the Computer Specifications and System Requirements for Windows 10.

 

What happens to my games and progress?

Be sure you have the Battle.net Desktop App installed on your new or upgraded PC. From there, open the launcher to download and install the games you own.

Since game progress in Call of Duty: Modern Warfare, Call of Duty: Warzone Caldera, and Call of Duty: Black Ops Cold War is stored on your Activision account, your progression and purchased or unlocked content will carry over as long as you’re playing on the same Activision account.

Please note: Progress made in Campaign is stored locally on your PC and not stored on your Activision account.

 

For more information, please check out the following resources:

 

The Software License and Service Agreement will be updated. Please follow this link [https://www.activision.com/legal/ap-eula] in order to see these changes.

Privacy Policy Update
We’ve updated our Privacy Policy. You can view the revised policy here. By continuing to use Activision Blizzard’s websites, products or services, you acknowledge this revised Privacy Policy.