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For help with Call of Duty: Black Ops III, check out Call of Duty: Black Ops III Lag and In-game Performance.
If you are experiencing latency (commonly known as lag) while playing Call of Duty online, your first step should be to check the server status for your platform and for the Call of Duty game you are playing.
Call of Duty Server StatusIf the Server Status for the Call of Duty game you’re playing is not at DEFCON 5 indicating that all online services are fully operational, you may encounter lag or connectivity issues until the status has returned to DEFCON 5.
If the Server Status for the game is at DEFCON 5, there are a number of steps that you can take to improve the quality of your connection.
Run through the basicsHere are a few things to note before delving any deeper:
The following tests require you to log in to the router on your home network to troubleshoot your network. You will need your router’s login credentials to proceed. If you do not have your router’s login credentials, you will need to contact your Internet Service Provider.
These tests refer to options that are typically found in a router’s menu. If you cannot find what you’re looking for, please refer to your router’s manual.
You may not need to perform all of these tests, so be sure to test the game after attempting each one.
If you are on an institutional (school), corporate, or other shared network, please refer to your network administrator for further assistance.
Test 1: Universal Plug and Play