The following article addresses commonly asked questions regarding gameplay in Skylanders Imaginators.
General Questions
Skylanders Imaginators Gameplay FAQ
This article will assist you with gameplay questions related to Skylanders Imaginators.
1. I tried accessing an Elemental Zone with a character that matched that element, but I couldn’t get in. Is something wrong?
No. Elemental Zones in Skylanders Imaginators can only accessed by Senseis of the correct element.
2. I was looking for my Portal Master level and couldn’t find it anywhere. Where is it?
The Portal Master level is not supported in Skylanders Imaginators and will have no effect on your gameplay or a Skylanders’ progression.
3. I was using a character’s Dash ability when the character seemed to fall into a hole on the map and I couldn’t move it anymore. What happened?
Dash and other high-speed Skylanders powers can create problems when the game fails to load the map as quickly as the character is moving across it. If you experience this issue, you will need to restart the game. Not using these high-speed powers as much will avoid this issue in the future.
4. I received multiple pieces of Imaginator armor from a chest, but when I put them on my Skylander I noticed that its stats were going down. Shouldn’t the stats go up?
This can happen if you receive and equip multiple pieces of the same Imaginator armor. If this happens, remove the Skylander from the Portal of Power and then replace it. Your stats should now be calculated correctly.
5. I was on a grind rail and the camera suddenly stopped following my character. What’s going on?
Using dashes, jumps, or attacks over and over too quickly while on a grind rail can cause issues with the game’s camera. If this happens, you will need to restart the level and use these abilities less to avoid the issue in the future.
6. I was in the Thumpin’ Wumpa Islands and the game crashed when I placed a new Creation Crystal on the Portal of Power to create my own Skylander. What happened?
It is possible for the game to crash if you try to create your own Skylander in Crash Bandicoot’s home level. You will have to restart the game and try to use the Imaginator Creator from the M.A.P. or in Skylanders Academy.
7. I tried speaking to a character but it ignores me and I can’t proceed to the next level of the game. What’s going on?
There is a very rare issue that can trigger if you attempt to talk to a character from behind. Be sure to always face a character when speaking to it.
8. I completed the Golden Arcade level, but when I logged back in to the game I don’t have the star saying that I completed the level. What’s happening?
This can occur if you immediately quit the game after completing the Golden Arcade. To avoid this, complete the level as normal and then complete another level or activity to make sure the game saves your accomplishment.
9. Mags keeps saying that the Enchanted Elven Forest needs my help, but I’ve already completed that level. What can I do to make her stop talking?
This is a rare issue where Mags gets stuck in a progression loop. Complete the level again and immediately talk to Mags. She should now recognize that you’ve completed the level.
10. I’ve been playing a co-op game with a friend whose account is signed in as player two, but my friend is not receiving any achievements or trophies. What’s going on?
Unlike Skylanders SuperChargers, player two in Skylanders Imaginators will not receive credit for any achievements or trophies they unlock. Switching account profiles so that the other player’s account is player one will allow that player to collect achievements or trophies.
11. I’ve been using a Creation Crystal set to the Sentinel class and using the Sentinel Master Buster attack. The description of the attack says that it’s supposed to do more damage over time but I’m not seeing it. Is something wrong?
No. The description for this power is incorrect. The increase in damage over time happens in a timed manner, not on a per-hit or a consecutive-hit basis. That means if you strike another character five times, for example, depending on how long it takes you to make those five hits, the damage over time factor may only increase two or three times.
12. While playing Skylanders Imaginators, my older Skylanders seem weaker than I remember them being in other Skylanders games. Is something wrong with my toy or the game?
No. This is by design. Skylanders Imaginators is slightly tougher than older games in order to take advantage of the greater power of both Senseis and Imaginators. As a result, playing the game using older Skylanders toys will be more difficult. That being said, it is perfectly possible to complete the game using any Skylanders character.
Nintendo Switch Questions
1. Why can’t I exit the Change Skylanders menu?
Once you enter the Change Skylanders menu, you’re required to select a character before you can exit the menu.
2. Why can’t I back out of the CYOS Creation menu when I scan a new Creation Crystal?
Once you enter the CYOS Creation menu, you’re required to create a Skylander before you can back out of the menu.