We understand that motherboards may not currently have a BIOS firmware update that meets the security requirements to play applicable Call of Duty games. These issues may be due to firmware, hardware, or OS problems which may prevent your PC from passing Microsoft Azure Attestation. Studio engineers are actively working with Microsoft and device manufacturers to help accelerate alignment and improve the experience for affected players.

If you are still receiving a Failed Attestation Status after completing all of the recommended troubleshooting, we’d like to collect your TPM Manufacturer Information, which may help our studio engineers identify system configurations that may require further investigation with hardware manufacturers.

Please only submit this form if you’ve already done the following:

• I completed all the troubleshooting tips outlined in the TPM 2.0 and Secure Boot FAQ.
• I contacted my motherboard manufacturer and asked for the latest BIOS firmware update.
• I ran the latest version of the Call of Duty Secure Attestation Wizard and addressed any compatibility notifications.

Before you continue, please note:

• TPM submission reports through this form are voluntary. They will not create a support ticket, and you will not receive a response.
• Your reports may help support discussions between studio engineers and hardware manufacturers about compatible BIOS firmware updates. We cannot guarantee manufacturers will release a firmware update.
• BIOS firmware updates are posted directly on your motherboard manufacturer’s website, and you’ll need to check there periodically for updates.

If you need help with an issue unrelated to TPM 2.0 or Secure Boot, please visit our Support Options for additional help resources.

To leave feedback or report a bug, please use this form.