ARTICLE HELPFUL?

YES NO

ARTICLE HELPFUL?

PLEASE SELECT A REASON WHY
255 character limit  / 255

THANKS FOR YOUR FEEDBACK

11/22/19

Skylanders SuperChargers for iOS and AppleTV Connectivity FAQ

Check this article if you’re having issues with connectivity or in-app purchases in Skylanders SuperChargers for iOS and AppleTV.

This article covers connectivity issues for Skylanders SuperChargers for iOS and AppleTV including in-game purchases.

Connectivity Issues

The application requires an internet connection for online play and to download the game’s assets.

Check the model of your mobile device. Certain older models of device are able to play Skylanders SuperChargers but the following devices do not support online racing or co-op gameplay.

  • iPhone: 5 and 5c
  • iPad: 3rd and 4th generation
  • iPad Mini: All generations

Skylanders SuperChargers cannot download data through cellular networks. The game requires a Wi-fi connection to download data.

Do the following to get an optimal connection:

  1. Make sure you are connected to a working WiFi network and that you have a strong connection.
  2. Make sure Airplane mode is disabled.
  3. Restart the game.
  4. Restart your device.

This will happen if you’re playing the game on a device that does not support online play. The following devices will receive invitations but will be unable to play an online game.

  • iPhone: 5 and 5c
  • iPad: 3rd and 4th generation
  • iPad Mini: All generations

No. Skylanders SuperChargers does not support Game Center achievements.

This is by design. Only your Game Center friends’ names will be shown.

First, make sure you’re playing on a device that supports online gameplay. Certain older models of device are able to play Skylanders SuperChargers but the following devices do not support online racing or co-op gameplay.

  • iPhone: 5 and 5c
  • iPad: 3rd and 4th generation
  • iPad Mini: All generations
If your device does support online play, try the following:
  1. Restart the application.
  2. Restart the device.

In-Application Purchases

This often happens because your device isn’t connected to the internet. Re-check your Internet connection. If this doesn’t work, try the following:

  1. Restart the application.
  2. Restart the device.

The purchase screen is only available once you go through the game’s first level and unlock the Academy.