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11/22/19

Cannot Play King's Quest: A Knight to Remember on PlayStation 4

Playability issue with King's Quest: A Knight to Remember on PlayStation 4

Question: Why am I unable to play my PlayStation 4 version of King's Quest: A Knight to Remember?

Answer: We are aware of an issue with the PlayStation 4 King's Quest: The Complete Collection digital bundle. Players that pre-ordered/pre-loaded the game are not receiving their copy of Chapter One and cannot play the game. They are only receiving the Season Pass and the pre-load data. When they attempt to run the game, they receive a message that the game needs to be updated.

Workaround:
In order to receive your copy of King's Quest, do the following procedure:

  • Log in to the PSN Store.
  • There will be a copy of King's Quest: A Knight to Remember available for purchase at no charge.
  • Re-purchase King's Quest.
  • Redownload the game and you should be able to play.

Stay updated:
Follow this article to be updated when there is new information.

The Software License and Service Agreement will be updated. Please follow this link [https://www.activision.com/legal/ap-eula] in order to see these changes.

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