Follow these steps to clear the cache on a PlayStation 5:

1. Press and hold the PS button on your controller.
2. Select Turn Off PS5.
3. Wait until the PlayStation 5 power indicator light shuts off.
4. Press and hold the power button on your PlayStaion 5 untill you hear a second beep.
   • This should take about 7 seconds.
5. Connect your controller using the USB cable, then press the PS button on your controller.
6. Select Clear Cache and Rebuild Database, then select Clear System Software Cache.
7. Select OK.

Your PlayStation 5 will restart when cache is cleared.

The Xbox Series X has two options to clear cache and one for Xbox Series S.

Unplugging method

1. Turn off your Xbox Series X|S using the controller or the Power Off button on the console.
2. Unplug the power cable from the back of your Xbox Series X|S.
3. Wait at least two minutes.
4. Plug the cable back into your Xbox Series X|S.
5. Turn your Xbox Series X|S back on.

Software method (Series X only)

1. Press the glowing Xbox symbol in the middle of your controller.
2. Scroll to the right to Profile & System.
3. Select Settings with the A button.
4. Select Devices & Connections.
5. Select Blu-Ray.
6. Select Persistent Storage.
7. Select Clear Persistent Storage.

Clearing Cache

The PlayStation 4 doesn't have a specific menu option to clear cache. However, you can force the cache to be cleared by doing the following:

1. Turn off your PlayStation 4. Do not enter Rest Mode.
   
2. Once the indicator light on top of your PlayStation 4 is off and has stopped blinking, unplug the power cord from the back of your console.
   
3. Wait at least 30 seconds.
   
4. Plug the power cord back into your PlayStation 4 and turn it on.
   

Deleting Saved Game Data

Game saves, player profiles, and other game data is automatically saved in the PlayStation 4 System Storage by default. If you suspect that data is corrupt, you can delete it from your hard drive.

Please note: Deleting saved game data is permanent and cannot be undone. Therefore, it is highly recommended that you back up your saved game data to online storage or a USB storage device before deleting it.

Follow these steps to access the System Storage and delete game data: 

1. Open the Settings menu at the top of the dashboard.
   
2. Select Storage, then select System Storage.
   
3. Select Saved Data.
   
4. Choose a game to access the game’s saved data.
   
5. Press the Options button and select Delete.
   
6. Choose the saved data files to delete, then select Delete.
   

Clearing Cache

The Xbox One does not have a menu option to clear cache on the console. Instead, follow these steps to clear cache on an Xbox One:

1. Turn off your Xbox One.
   
2. Once the indicator lights on the front of the Xbox One and the console's power brick are off, unplug the power brick from the back of your console.
   
3. Wait at least 30 seconds.
   
4. Plug the power brick back into your Xbox One and turn it on.
   

Deleting Saved Game Data

Game saves, player profiles, and other game data is automatically saved to the Xbox One hard drive by default. If you suspect that data is corrupt, you can delete it from your hard drive.

Please note: Deleting saved game data is permanent and cannot be undone. Therefore, it is highly recommended that you back up your saved game data to online storage or a USB storage device before deleting it.

Follow these steps to access the System Storage and delete game data: 

1. From Xbox Home, go to Settings.
   
2. Go to System and select Storage.
   
3. Select Manage storage on the right-hand side of the screen, then select View contents.
   
4. Highlight a game, press the Menu button, and select Manage game.
   
5. Select Saved data on the left-hand side of the screen.
   
6. Choose a game to access the game’s saved data.

From here, use the Options Menu to delete files or to view more information about a specific file. 

The Steam client offers a feature that verifies the integrity of your game cache. Follow the steps below to do so.

Please note: Do not run this process while performing other system-intensive processes, such as defragmenting your hard drive or scanning for viruses.

1. Load Steam.
2. From the Library section, right-click on a game and select Properties.
3. Select the Local Files tab and click the Verify integrity of game cache... button.
4. Allow Steam will verify the game's files. This process may take several minutes.
5. Once the process is completed, the Check Window will automatically exit.

Important! One or more files may fail to verify. This is normal for most Steam games. The files that fail to verify are local configuration files that should not be replaced as part of this process. You can safely ignore this message. 

Deleting the Battle.net Cache Folder

A corrupted cache folder can cause issues with some Blizzard games. Deleting this folder will not affect your game data and may resolve issues caused by outdated files.

Deleting Battle.net Files

Outdated, corrupted, or missing Battle.net folders or files can cause issues with the Blizzard application and games. Follow these steps to resolve these issues:

1. Close all Blizzard processes. 
   1. Press Ctrl+Shift+Esc to open the Task Manager.
      
   2. Select the Processes tab.
      
   3. Highlight all Agent, Blizzard Battle.net desktop app, and game processes, then select End Process.
      
2. Navigate to the folder containing the Battle.net directory: 
   1. Press Windows Key+R to open the Run dialogue.
      
   2. Type C:\ProgramData\ into the Open field and press Enter.
      
3. Delete the Battle.net folder.
   
4. Run Battle.net and update the game.

If the error persists after you try these steps, another program may be causing the problem. Restart your computer and try these steps again.

Please note: The above steps may cause the Blizzard Battle.net desktop app to forget game install locations. If your games can’t be found, you will see Install on the Blizzard Battle.net desktop app game tab instead of Play. To find your installation and select Locate this game or run the game launcher.

Verify and Repair Game Files

1. Select the game you would like to repair.
2. Select the ellipses button [ . . . ] next to the Play button.
3. Select Manage.
4. Go to the Files tab and select Verify and Repair.
   • Please note: A pop-up will appear telling you that mods and game saves will not be retained unless they are backed up. Learn more about Xbox cloud game saves.
5. Selecting Yes will prompt the application to verify your game files.