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Call of Duty: Black Ops Cold War Editions FAQ

A breakdown of the different editions of Call of Duty: Black Ops Cold War available, including upgrade options for next-generation consoles

Reset Stats and Ranks in Call of Duty: Black Ops Cold War

An explanation of why your stats or rank might get reset in Call of Duty: Black Ops Cold War

Report a bug in Call of Duty: Black Ops Cold War

Browse our support page

Get more information on about Call of Duty: Black Ops Cold War

Replacing Game Discs, Toys, and Other Physical Goods

What to do if you need to submit a warranty claim for an Activision product

Call of Duty: Black Ops Cold War Bonus Content and Code Support

Where to redeem codes, and how to access or get help with Call of Duty: Black Ops Cold War bonus content

Managing Your Activision Account

How to register for an account, link and unlink console accounts, and set your contact preferences

Connecting to a Call of Duty: Black Ops Cold War Game

Troubleshooting tips for problems connecting to an online game

Submit a ticket

Create a Support Ticket so we can assist you.

Temporary and permanent suspensions from all game modes are final and are not subject to review. Activision Support cannot assist with or answer questions about enforcements.

Improving Lag and In-game Performance in Call of Duty: Black Ops Cold War

How to reduce or avoid lag and other factors that can negatively affect performance

Call of Duty: Black Ops Cold War In-Game Account Registration

An overview of playing Call of Duty: Black Ops Cold War with an Activision Account

Online Services

Having trouble connecting? Check the server status.

All infractions undergo a thorough review process before enforcement. Read this complete Security & Enforcement Policy to learn more about the guidelines.

Keeping your Activision Account Secure

Steps and tips for securing your Activision account

Crashes or Game Freezes in Call of Duty: Black Ops Cold War

What to do if you experience game crashes or freezes while playing Call of Duty: Black Ops Cold War

Leave feedback about Call of Duty: Black Ops Cold War

Call of Duty: Black Ops Cold War Security and Enforcement Policy

A complete outline of the Call of Duty: Black Ops Cold War Security & Enforcement Policy

Call of Duty: Black Ops Cold War Battle Pass

How the tiered reward system works across Call of Duty: Black Ops Cold War, Warzone, and Call of Duty: Modern Warfare

Activision Account Recovery Request

Need help investigating unauthorized activity on your Activision account? Submit a support request.

Reporting a Player in Call of Duty: Black Ops Cold War

How to report a cheating or offensive player in Call of Duty: Black Ops Cold War

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Using the COD Points in Call of Duty: Black Ops Cold War

How to obtain and spend COD Points in Call of Duty: Black Ops Cold War

Chat with an Activision Agent

Get live help from an official support agent

Chat with an Activision Agent

Chat initiated.

Reporting a Player in Call of Duty: Modern Warfare

How to report a cheating or offensive player in Call of Duty: Modern Warfare

Call of Duty: Warzone Security and Enforcement Policy

A complete outline of the Call of Duty: Warzone Security & Enforcement Policy

Call of Duty: Warzone Feedback and Bug Reporting

How to leave feedback about or report a bug in Call of Duty: Warzone

Keeping your Activision Account Secure

Steps and tips for securing your Activision account

Improving Lag and In-game Performance in Call of Duty: Warzone

How to reduce or avoid lag and other factors that can negatively affect performance

Call of Duty: Warzone Installation and Setup

Essentials for installing and playing Call of Duty: Warzone

Crashes or Game Freezes in Call of Duty: Warzone

What to do if you experience game crashes or freezes while playing Call of Duty: Warzone

Report a bug in Call of Duty: Warzone

Call of Duty: Warzone In-Game Account Registration

An overview of playing Call of Duty: Warzone with an Activision Account

Online Services

Having trouble connecting? Check the server status.

Connecting to a Call of Duty: Warzone Game

Troubleshooting tips for problems connecting to an online game

Temporary and permanent suspensions from all game modes are final and are not subject to review. Activision Support cannot assist with or answer questions about enforcements.

Submit a ticket

Create a support ticket so we can assist you.

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All infractions undergo a thorough review process before enforcement. Read this complete Security & Enforcement Policy to learn more about the guidelines.

Managing Your Activision Account

How to register for an account, link and unlink console accounts, and set your contact preferences

Activision Account Recovery Request

Need help investigating unauthorized activity on your Activision account? Submit a support request.

Browse our support page

Get more information on Call of Duty: Warzone

Submit a ticket

Create a Support Ticket so we can assist you.

Call of Duty: Modern Warfare Feedback and Bug Reporting

How to leave feedback about or report a bug in Call of Duty: Modern Warfare

Call of Duty: Modern Warfare Bonus Content and Code Support

Where to redeem codes, and how to access or get help with Call of Duty: Modern Warfare bonus content

Chat with an Activision Agent

Get live help from an official support agent

Chat with an Activision Agent

Chat initiated.

Managing Your Activision Account

How to register for an account, link and unlink console accounts, and set your contact preferences

Connecting to a Call of Duty: Modern Warfare Game

Troubleshooting tips for problems connecting to an online game

Replacing Game Discs, Toys, and Other Physical Goods

What to do if you need to submit a warranty claim for an Activision product

Crashes or Game Freezes in Call of Duty: Modern Warfare

What to do if you experience game crashes or freezes while playing Call of Duty: Modern Warfare

Call of Duty: Modern Warfare Installation and Setup

Essentials for installing and playing Call of Duty: Modern Warfare

Have you tried our Bonus Content self-help portal?

Select Bonus Content on the Call of Duty: Black Ops 4 page

Browse our support page

Get more information on Call of Duty: Modern Warfare

Activision Account Recovery Request

Need help investigating unauthorized activity on your Activision account? Submit a support request.

Reporting a Player in Call of Duty: Modern Warfare

How to report a cheating or offensive player in Call of Duty: Modern Warfare

Online Services

Having trouble connecting? Check the server status.

All infractions undergo a thorough review process before enforcement. Read this complete Security & Enforcement Policy to learn more about the guidelines.

Call of Duty: Modern Warfare In-Game Account Registration

An overview of playing Call of Duty: Modern Warfare with an Activision Account

Improving Lag and In-game Performance in Call of Duty: Modern Warfare

How to reduce or avoid lag and other factors that can negatively affect performance

Temporary and permanent suspensions from all game modes are final and are not subject to review. Activision Support cannot assist with or answer questions about enforcements.

Report a bug in Call of Duty: Modern Warfare

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Keeping your Activision Account Secure

Steps and tips for securing your Activision account

Chat with an Activision Agent

Get live help from an official support agent.

Chat with an Activision Agent

Chat initiated.

Tony Hawk’s Pro Skater 1 + 2 Multiplayer

Compete against your friends and other players around the world

Controls and Tricks in Tony Hawk’s Pro Skater 1 + 2

An overview of how to control your skater and the tricks you can perform

Tony Hawk’s Pro Skater 1 + 2 FAQ

Get ready to grind into Tony Hawk’s Pro Skater 1 + 2 – remastered from ramp to rail!

Tony Hawk's Pro Skater 1 + 2 & Red Bull Promotion

Activision and Red Bull team up to give you unique content in Tony Hawk's Pro Skater 1 + 2

Leave feedback about Tony Hawk's Pro Skater 1 + 2

Tony Hawk’s Pro Skater 1 + 2 Advancement and Customization

An overview of advancing and customizing a Skater

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Tony Hawk’s Pro Skater 1 + 2 Create a Park

Ever dream of designing and skating your own skatepark?

Connecting to Tony Hawk’s Pro Skater 1 + 2 Online

Troubleshooting tips for problems connecting to an online game

The Tony Hawk’s Pro Skater 1 + 2 Lineup

Choose which skater to shred with, or create your own!

The Tony Hawk’s Pro Skater 1 + 2 Tours

A reimagining of the original Career Mode from the original games

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Crashes or Game Freezes in Tony Hawk’s Pro Skater 1 + 2

What to do if you experience game crashes or freezes while playing Tony Hawk’s Pro Skater 1 + 2

Tony Hawk’s Pro Skater 1 + 2 Scoring and Combos

Tips for posting massive Scores

Tony Hawk’s Pro Skater 1 + 2 Warehouse Demo

Everything you need to know so you can drop into the demo

Report a bug in Tony Hawk's Pro Skater 1 + 2

Minimum and Recommended System Requirements for Tony Hawk's Pro Skater 1 + 2

A breakdown of the minimum and recommended PC specs for Tony Hawk's Pro Skater 1 + 2

Tony Hawk's Pro Skater 1 + 2 & Vans Promotion

Use the Vans Family App or visit select Vans retail stores to get unique content in Tony Hawk's Pro Skater 1 + 2

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Get more information on about Tony Hawk’s Pro Skater 1 + 2

Dimensions and Level Types in Crash Bandicoot 4™: It’s About Time

A rundown of the different Dimensions and level types within each dimension

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Crash Bandicoot 4™: It’s About Time Multiplayer

Explore the different dimensions of the multiverse with friends!

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Crashes and Game Freezes in Crash Bandicoot 4™: It's About Time

What to do if you experience game crashes or freezes while playing Crash Bandicoot 4: It's About Time

Report a bug in Crash Bandicoot 4: It's About Time

Crash Bandicoot 4™: It’s About Time Game Modes

Learn more about the various game modes available in Crash Bandicoot 4: It's About Time

Playstyles in Crash Bandicoot 4™: It's About Time

Breaking down the different playstyles in Crash Bandicoot 4: It's About Time

Browse our support page

Get more information on about Crash Bandicoot 4: It's About Time

Crash Bandicoot 4™: It's About Time Installation

Essentials for installing Crash Bandicoot 4: It's About Time

Leave feedback about Crash Bandicoot 4: It's About Time

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Get answers within the app!

Tap the ? icon at the top of the main lobby screen to access help content.

Call of Duty: Mobile FAQ

Take the heart-pounding, adrenaline-fueled action of Call of Duty with you wherever you go

Call of Duty: Mobile

Troubleshooting tips for installing and accessing Call of Duty: Mobile

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Call of Duty: Modern Warfare 2 Campaign Remastered Installation and Setup

Essentials for installing and playing Call of Duty: Modern Warfare 2 Campaign Remastered

Call of Duty: Modern Warfare 2 Campaign Remastered FAQ

Everything you need to know about Call of Duty: Modern Warfare 2 Campaign Remastered

Chat with an Activision Agent

Get live help from an official support agent

Chat with an Activision Agent

Chat initiated.

Crashes or Game Freezes in Call of Duty: Modern Warfare 2 Campaign Remastered

What to do if you experience game crashes or freezes while playing Call of Duty: Modern Warfare 2 Campaign Remastered

Report a bug in Call of Duty: Modern Warfare 2 Remastered

Leave feedback about Call of Duty: Modern Warfare 2 Remastered

The Underwater Demo Team Classic Ghost Bundle for Call of Duty: Modern Warfare and Call of Duty: Warzone

What you get with the UDT Classic Ghost Bundle for use in Call of Duty: Modern Warfare Multiplayer, Special Ops, and Call of Duty: Warzone

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Get more information on Call of Duty: Modern Warfare 2 Remastered

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Crash Team Racing Nitro-Fueled Online

Race against your friends and other players online

Crash Team Racing Nitro-Fueled Grand Prix

Crash Team Racing Nitro-Fueled kicks into another gear with the Grand Prix

Crashes or Game Freezes in Crash Team Racing Nitro-Fueled

What to do if you experience game crashes or freezes while playing Crash Team Racing Nitro-Fueled

Chat with an Activision Agent

Chat agents are ready to help!

Chat with an Activision Agent

Chat initiated.

Leave feedback about Report a bug in Crash Team Racing Nitro-Fueled

Connecting to Crash Team Racing Nitro-Fueled Online

Troubleshooting tips for problems connecting to an online game

Crash Team Racing Nitro-Fueled Local Arcade

Play on your own, or take on your friends to see who’s the best of the best

Online Services

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Adventure Mode in Crash Team Racing Nitro-Fueled

The fate of the world hangs in the balance

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Report a bug in Crash Team Racing Nitro-Fueled

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Sekiro: Shadows Die Twice

Take Revenge. Restore Your Honor. Kill Ingeniously.

Sekiro: Shadows Die Twice Day One Update

Information about the Sekiro: Shadows Die Twice update available at launch

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Get more information on Sekiro: Shadows Die Twice

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Report a bug in Spyro Reignited Trilogy

Replacing Game Discs, Toys, and Other Physical Goods

What to do if you need to submit a warranty claim for an Activision product

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Chat with an Activision Agent

Chat initiated.

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Spyro Reignited Trilogy FAQ

Before you start playing Spyro Reignited Trilogy, be sure to download the day one update

Issues Purchasing or Spending COD Points

What to do if you have issues purchasing or spending COD Points

Online Services

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Submit a ticket

Create a Support Ticket so we can assist you.

Replacing Game Discs, Toys, and Other Physical Goods

What to do if you need to submit a warranty claim for an Activision product

Browse our support page

Get more information on Call of Duty: Black Ops 4

Crashes or Game Freezes in Call of Duty: Black Ops 4

What to do if you experience game crashes or freezes while playing Call of Duty: Black Ops 4

Have you tried our Bonus Content self-help portal?

Select Bonus Content on the Call of Duty: Black Ops 4 page

Reporting a Player in Call of Duty: Black Ops 4

How to report a cheating or offensive player in Call of Duty: Black Ops 4

Connecting to a Call of Duty: Black Ops 4 Game

Troubleshooting tips for problems connecting to an online game

Leave feedback about Call of Duty: Black Ops 4

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Temporary and permanent suspensions from all game modes are final and are not subject to review. Activision Support cannot assist with or answer questions about enforcements.

Call of Duty: Black Ops 4 Bonus Content and Code Support

Where to redeem codes, and how to access or get help with Call of Duty: Black Ops 4 bonus content

Improving Lag and In-game Performance in Call of Duty: Black Ops 4

How to reduce or avoid lag and other factors that can negatively affect performance

Call of Duty: Black Ops 4 Installation and Setup

Essentials for installing and playing Call of Duty: Black Ops 4

Call of Duty: Black Ops 4 Stats Boosted by a Hacker

How to avoid having your Call of Duty: Black Ops 4 stats artificially boosted

Report a bug in Call of Duty: Black Ops 4

Using the Call of Duty Companion

Everything you can do with the Call of Duty Companion app

Submit a ticket

Create a Support Ticket so we can assist you.

Call of Duty: WWII Stats Boosted by a Hacker

How to avoid having your Call of Duty: WWII stats artificially boosted

Replacing Game Discs, Toys, and Other Physical Goods

What to do if you need to submit a warranty claim for an Activision product

Cannot Download or Play DLC for Call of Duty: WWII

Troubleshooting tips for issues with Call of Duty: WWII DLC

Temporary and permanent suspensions from all game modes are final and are not subject to review. Activision Support cannot assist with or answer questions about enforcements.

Reporting a Player in Call of Duty: WWII

How to report a cheating or offensive player in Call of Duty: WWII

Call of Duty: WWII Season Pass

What you get with the Call of Duty: WWII Season Pass

Call of Duty: WWII Currencies

What to do with your Armory Credits and Unlock Tokens in Call of Duty: WWII Multiplayer

Call of Duty: WWII Party Up Map Access

A new way to share Call of Duty with friends

The Resistance DLC Pack for Call of Duty: WWII

What comes with The Resistance, the first DLC pack for Call of Duty: WWII

United Front DLC for Call of Duty: WWII

What comes with United Front, the third DLC pack for Call of Duty: WWII

Reset Stats and Ranks in Call of Duty: WWII

An explanation of why your stats or rank might get reset in Call of Duty: WWII

Using the Call of Duty Companion

Everything you can do with the Call of Duty Companion app

Downloading Call of Duty: WWII DLC

Steps for downloading DLC and Map Packs for Call of Duty: WWII

Connecting to a Call of Duty: WWII Game

Troubleshooting tips for problems connecting to an online game

Browse our support page

Get more information on Call of Duty: WWII

Call of Duty: WWII Bonus Content and Code Support

Where to redeem codes, and how to access or get help with Call of Duty: WWII bonus content

Improving Lag and In-game Performance in Call of Duty: WWII

How to reduce or avoid lag and other factors that can negatively affect performance

Shadow War DLC for Call of Duty: WWII

What you get with Shadow War, the fourth and final DLC pack for Call of Duty: WWII

The War Machine DLC Pack for Call of Duty: WWII

What comes with The War Machine, the second DLC pack for Call of Duty: WWII

Call of Duty: WWII Installation and Setup

Essentials for installing and playing Call of Duty: WWII

Call of Duty: WWII Security & Enforcement Policy

An outline of the Security & Enforcement Policy for Call of Duty: WWII

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Report a bug in Call of Duty: WWII

Crashes or Game Freezes in Call of Duty: WWII

What to do if you experience game crashes or freezes while playing Call of Duty: WWII

Report Bugs or Feedback

Online Services

Having trouble connecting? Check the server status.

Leave feedback about Call of Duty: WWII

Crash Bandicoot N. Sane Trilogy FAQ

Answers to frequently asked questions about Crash Bandicoot N. Sane Trilogy

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Replacing Game Discs, Toys, and Other Physical Goods

What to do if you need to submit a warranty claim for an Activision product

Crashes or Game Freezes in Call of Duty: Infinite Warfare

What to do if you experience game crashes or freezes while playing Call of Duty: Infinite Warfare

Call of Duty: Infinite Warfare Security & Enforcement Policy

A complete outline of the Security & Enforcement Policy for Call of Duty: Infinite Warfare

Reset Stats or Ranks in Call of Duty: Infinite Warfare

An explanation of why your stats or rank might have been reset or rolled back in Call of Duty: Infinite Warfare

If you suspect that a player is cheating, or a player is using language or content you find offensive, you can report the player within the game. If the player you report is on your Friends list, we recommend removing that player from your Friends list.

Call of Duty: Infinite Warfare Feedback and Bug Reporting

How to leave feedback or report a bug in Call of Duty: Infinite Warfare

Submit a ticket

Create a Support Ticket so we can assist you.

Temporary and permanent suspensions from all game modes are final and are not subject to review. Activision Support cannot assist with or answer questions about enforcements.

Replacing Game Discs, Toys, and Other Physical Goods

What to do if you need to submit a warranty claim for an Activision product

Call of Duty: Infinite Warfare Season Pass

What comes with the Call of Duty: Infinite Warfare Season Pass

Improving Lag and In-game Performance in Call of Duty: Infinite Warfare

How to reduce or avoid lag and other factors that can negatively affect performance

Call of Duty: Infinite Warfare Retribution DLC Pack

What comes with Retribution, the fourth and final DLC pack for Call of Duty: Infinite Warfare

Issues Purchasing or Spending COD Points in Call of Duty: Infinite Warfare

What to do if you're having trouble buying or spending COD Points in Call of Duty: Infinite Warfare

Call of Duty: Infinite Warfare Sabotage DLC Pack

What comes with Sabotage, the first DLC pack for Call of Duty: Infinite Warfare

Downloading Call of Duty: Infinite Warfare DLC

Steps for downloading DLC and Map Packs for Call of Duty: Infinite Warfare

Reporting a Player in Call of Duty: Infinite Warfare

How to report a cheating or offensive player in Call of Duty: Infinite Warfare

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Report Bugs and Feedback

Cannot Download or Play DLC for Call of Duty: Infinite Warfare

Troubleshooting tips for issues with Call of Duty: Infinite Warfare DLC

Connecting to a Call of Duty: Infinite Warfare Game

Troubleshooting tips for problems connecting to an online game on the PlayStation Network, Xbox Live, or Steam

Submit a ticket

Create a Support Ticket so we can assist you.

Call of Duty: Modern Warfare Remastered Security & Enforcement Policy

A complete outline of the Security & Enforcement Policy for Call of Duty: Modern Warfare Remastered

Connecting to a Call of Duty: Modern Warfare Remastered Game

Troubleshooting tips for problems connecting to an online game on the PlayStation Network, Xbox Live, or Steam

If you suspect that a player is cheating, or a player is using language or content you find offensive, you can report the player within the game. If the player you report is on your Friends list, we recommend removing that player from your Friends list.

Cannot Download or Play Variety Pack DLC for Call of Duty: Modern Warfare Remastered

Troubleshooting tips for issues with Call of Duty: Modern Warfare Remastered Variety Pack DLC

Call of Duty: Modern Warfare Remastered Stats Boosted by a Hacker

How to avoid having your Call of Duty: Modern Warfare Remastered stats artificially boosted

Report Bugs and Feedback

Replacing Game Discs, Toys, and Other Physical Goods

What to do if you need to submit a warranty claim for an Activision product

Temporary and permanent suspensions from all game modes are final and are not subject to review. Activision Support cannot assist with or answer questions about enforcements.

Call of Duty: Modern Warfare Remastered Feedback and Bug Reporting

How to leave feedback for or report a bug in Call of Duty: Modern Warfare Remastered

Known Issues in Call of Duty: Modern Warfare Remastered

A list of issues being tracked in Call of Duty: Modern Warfare Remastered

Reset Stats or Ranks in Call of Duty: Modern Warfare Remastered

An explanation of why your stats or rank might have been reset or rolled back in Call of Duty: Modern Warfare Remastered

Call of Duty: Modern Warfare Remastered FAQ

Everything you need to know about Call of Duty: Modern Warfare Remastered

Improving Lag and In-game Performance in Call of Duty: Modern Warfare Remastered

How to reduce or avoid lag and other factors that can negatively affect performance

Reporting a Player in Call of Duty: Modern Warfare Remastered

How to report a cheating or offensive player in Call of Duty: Modern Warfare Remastered

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Call of Duty: Modern Warfare Remastered Variety Map Pack

Everything that comes in the Variety Map Pack for Call of Duty: Modern Warfare Remastered

Downloading Call of Duty: Modern Warfare Remastered Variety Pack DLC

Steps for downloading the Variety Pack DLC for Call of Duty: Modern Warfare Remastered

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Skylanders Imaginators Gameplay FAQ

This article will assist you with gameplay questions related to Skylanders Imaginators.

Lag and Connectivity Issues in Skylanders Imaginators

Reducing Lag and resolving Connectivity Issues in Skylanders Imaginators

Skylanders Imaginators FAQ

Check out this article for answers to basic questions about Skylanders Imaginators

Skylanders Imaginators Racing FAQ

Check this article if you have issues with the racing portion of Skylanders Imaginators

Skylanders Imaginators Toy FAQ

This article will help answer questions about the Physical Skylanders Imaginators toys.

Skylanders Imaginators Day One Update

Information on the required Day One Update for Skylanders Imaginators

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Skylanders Imaginators Portal of Power FAQ

This article addresses questions regarding the Portal of Power in Skylanders Imaginators.

Replacing Game Discs, Toys, and Other Physical Goods

What to do if you need to submit a warranty claim for an Activision product

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Teenage Mutant Ninja Turtles: Mutants in Manhattan Technical Issues FAQ

Check this article for answers to technical questions for TMNT Mutants in Manhattan.

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Replacing Game Discs, Toys, and Other Physical Goods

What to do if you need to submit a warranty claim for an Activision product

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Call of Duty: Black Ops III Zombies FAQ

Frequently asked questions about Zombies mode in Call of Duty: Black Ops III

Issues Purchasing or Spending COD Points

What to do if you have issues purchasing or spending COD Points

Report Bugs and Feedback

Call of Duty: Black Ops III Salvation DLC Pack

What comes with Salvation, the fourth and final DLC pack for Call of Duty: Black Ops III

Call of Duty: Black Ops III Season Pass

What comes with the Call of Duty: Black Ops III Season Pass

Temporary and permanent suspensions from using the Emblem Editor or Paintshop are final and are not subject to review. Content deleted due to resets cannot be recovered. Activision Support cannot assist with or answer questions about enforcements.

Downloading Call of Duty: Black Ops III DLC

Steps for downloading DLC and Map Packs for Call of Duty: Black Ops III

Call of Duty: Black Ops III Installation and Setup

Essentials for installing and playing Call of Duty: Black Ops III

Unlock Tokens in Call of Duty: Black Ops III

How the Unlock Token system works in Call of Duty: Black Ops III

Call of Duty: Black Ops III Descent DLC Pack

What comes with Descent, the third DLC pack for Call of Duty: Black Ops III

Call of Duty: Black Ops III Code Support

Where to redeem and how to get support for Call of Duty: Black Ops III codes

Replacing Game Discs, Toys, and Other Physical Goods

What to do if you need to submit a warranty claim for an Activision product

Connecting to a Call of Duty: Black Ops III Game

Troubleshooting tips for problems connecting to an online game on the PlayStation Network, Xbox Live, or Steam

Fresh Start in Call of Duty: Black Ops III

How Fresh Start works in Call of Duty: Black Ops III

Call of Duty: Black Ops III Lag and In-game Performance

How to reduce or avoid lag and other factors that can negatively affect performance

Call of Duty: Black Ops III Eclipse DLC Pack

What comes with Eclipse, the second DLC pack for Call of Duty: Black Ops III

Call of Duty: Black Ops III Security & Enforcement Policy

A complete outline of the Security & Enforcement Policy for Call of Duty: Black Ops III

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Reporting a Player in Call of Duty: Black Ops III

How to report a cheating or offensive player in Call of Duty: Black Ops III

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Fill out this form so that we may assist you.

Call of Duty: Black Ops III Zombies Chronicles

Everything you need to know about the Zombies Chronicles content expansion for Call of Duty: Black Ops III

Cannot Download or Play DLC for Call of Duty: Black Ops III

Troubleshooting tips for issues with Call of Duty: Black Ops III DLC

Temporary and permanent suspensions from all game modes are final and are not subject to review. Activision Support cannot assist with or answer questions about enforcements.

Crashes or Game Freezes in Call of Duty: Black Ops III

What to do if you experience game crashes or freezes while playing Call of Duty: Black Ops III

If you suspect that a player is cheating, or a player is using language or content you find offensive, you can report the player within the game. If the player you report is on your Friends list, we recommend removing that player from your Friends list.

Submit a ticket

Create a Support Ticket so we can assist you.

Advanced Calibration for a Guitar Hero Live Controller

The article details the new GHL Advanced Calibration System

Guitar Hero Live Error Messages

Explanations of error codes and messages encountered in Guitar Hero Live

Replacing Game Discs, Toys, and Other Physical Goods

What to do if you need to submit a warranty claim for an Activision product

Guitar Hero Live Currency System and In-Game Purchases

Frequently asked questions regarding in-game currency and purchasing things from the Marketplace

Guitar Hero Live Gameplay Issues FAQ

This article will help you with common gameplay issues in Guitar Hero Live

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Guitar Hero Live Controller Issues

Learn how to sync and calibrate the Guitar Hero Live controller, as well as solve some other potential issues

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Skylanders Toy FAQ

This article will address many of the common questions concerning Skylanders toys.

Replacing Game Discs, Toys, and Other Physical Goods

What to do if you need to submit a warranty claim for an Activision product

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Skylanders Imaginators FAQ

Check out this article for answers to basic questions about Skylanders Imaginators

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King's Quest: Rubble Without a Cause Story Issues FAQ

This article will help with common gameplay or progression issues in Chapter 2 of King's Quest

King’s Quest: Once Upon a Climb Story Issues FAQ

This article will help with story and progression issues in Chapter 3 of King's Quest

King's Quest: Snow Place Like Home FAQ

Check this article if you're having issues with Chapter 4 of King's Quest.

King's Quest: A Knight to Remember Technical Issues FAQ

If you're having technical issues with King's Quest: A Knight to Remember, check here first

King's Quest: Once Upon a Climb Technical Issues FAQ

This article will help with technical issues in Chapter 3 of King's Quest.

Frequently Asked Questions Regarding King’s Quest: Epilogue

Check this article for answers to issues with King's Quest: Epilogue

King’s Quest: The Good Knight FAQ

This article should help you with commonly asked questions in Chapter Five of King's Quest.

King's Quest: A Knight to Remember Story Issues FAQ

Story-based issues can be solved here

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King's Quest: Rubble Without a Cause Technical Issues FAQ

If you're having technical issues with King's Quest: Rubble Without a Cause, check here first

King's Quest System Requirements for PC

Minimum and recommended system requirements for King's Quest on PC

Reporting a Player in Call of Duty: Advanced Warfare

How to report players in Call of Duty: Advanced Warfare

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Error Occurred When Attempting to Open a Supply Drop

What to do if receive a message stating an error occurred when opening a Supply Drop

Connecting to an Online Game on Xbox

Troubleshooting tips for problems connecting to an online game on Xbox Live

Downloading Call of Duty: Advanced Warfare DLC

Steps for downloading DLC and Map Packs for Call of Duty: Advanced Warfare

All infractions undergo a thorough review process by the security team before enforcement, and penalties are not subject to further review.

Call of Duty: Advanced Warfare Download and Installation Issues

What to do if you are experiencing issues downloading or installing Call of Duty: Advanced Warfare

Call of Duty: Advanced Warfare Micro DLC and Personalization Packs

What is included in Call of Duty: Advanced Warfare Micro DLC packs

How to Reduce Lag in a Multiplayer Game

Reducing latency or lag in a Call of Duty multiplayer game

Replacing Game Discs, Toys, and Other Physical Goods

What to do if you need to submit a warranty claim for an Activision product

Call of Duty: Advanced Warfare Stats Boosted by a Hacker

How to avoid having your Call of Duty: Advanced Warfare stats artificially boosted

Advanced Supply Drop Not Being Awarded After Leveling or Prestiging

What to do if you do not receive an Advanced Supply Drop after reaching ranks 20, 30, 40, or after a Prestige

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Create a Support Ticket so we can assist you.

Connecting to an Online Game on PlayStation

Troubleshooting tips for problems connecting to an online game on PlayStation Network

Connecting to an Online Game on a PC

Troubleshooting tips for problems connecting to an online game on PC/Steam

My Call of Duty: Advanced Warfare Stats and Rank Have Been Reset in Multiplayer

An explanation of why your rank and stats may have been reset or rolled back in Call of Duty: Advanced Warfare

Submit a ticket

Create a Support Ticket so we can assist you.

Call of Duty: Black Ops II Micro DLC

How Micro DLC works in Call of Duty: Black Ops II

Connecting to an Online Game on PlayStation

Troubleshooting tips for problems connecting to an online game on PlayStation Network

All infractions undergo a thorough review process by the Treyarch security team before enforcement, and penalty is not subject to further review.

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Call of Duty: Black Ops III Lag and In-game Performance

How to reduce or avoid lag and other factors that can negatively affect performance

Reporting a Player in Call of Duty: Black Ops II

How to report a cheating or offensive player in Call of Duty: Black Ops II

Call of Duty: Black Ops II Security & Enforcement Policy

A complete outline of the Call of Duty: Black Ops II Security & Enforcement Policy

Replacing Game Discs, Toys, and Other Physical Goods

What to do if you need to submit a warranty claim for an Activision product

All infractions undergo a thorough review process by the Treyarch security team before enforcement, and penalty is not subject to further review. Any enforcements applied while playing on Xbox 360 carry over to Xbox One.

My Call of Duty: Black Ops II Rank and Stats Have Been Unexpectedly Reset

An explanation of why your rank and stats may have been reset or rolled back in Call of Duty: Black Ops II

Submit a ticket

Create a Support Ticket so we can assist you.

Connecting to an Online Game on a PC

Troubleshooting tips for problems connecting to an online game on PC/Steam

Call of Duty: Ghosts Stats Boosted by a Hacker

How to avoid having your Call of Duty: Ghosts stats artificially boosted

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Connecting to an Online Game on Xbox

Troubleshooting tips for problems connecting to an online game on Xbox Live

If you suspect that a player is cheating, or a player is using language or content you find offensive, you can report the player within the game. If the player you report is on your Friends list, we recommend removing that player from your Friends list.

My HD Tactical Camera is Damaged

Contact information for HD Tactical Camera customer support

Reporting a Call of Duty: Ghosts Player

How to report a cheating or offensive player in Call of Duty: Ghosts

My Call of Duty: Ghosts Stats Have Been Reset or Rolled Back

An explanation of why your rank and stats may have been reset or rolled back

Connecting to an Online Game for Wii U

Troubleshooting tips for problems connecting to an online game for Wii U

How to Reduce Lag in a Multiplayer Game

Reducing latency or lag in a Call of Duty multiplayer game

All infractions undergo a thorough review process by the Infinity Ward Online Services team before enforcement, and penalty is not subject to further review.

Replacing Game Discs, Toys, and Other Physical Goods

What to do if you need to submit a warranty claim for an Activision product

Connecting to an Online Game on PlayStation

Troubleshooting tips for problems connecting to an online game on PlayStation Network

Post to the Community

Hit up other players in our community.

Replacing Game Discs, Toys, and Other Physical Goods

What to do if you need to submit a warranty claim for an Activision product

Submit a ticket

Create a Support Ticket so we can assist you.
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