Awesome! You have priority access

Submit a ticket within Support Options, and our support experts will prioritize your case.

We got your email!

One of our agents will review your message and get back to you via email.

Your case # is

Oops

Our bad. We encountered a problem on our end. Please try again later.

ARTICLE HELPFUL?

YES NO

ARTICLE HELPFUL?

PLEASE SELECT A REASON WHY

255 character limit  / 255

THANKS FOR YOUR FEEDBACK

10/29/24

Call of Duty: Black Ops 6 Installation and Setup

Essentials for installing and playing Call of Duty: Black Ops 6

The following guide provides instructions for installing Call of Duty®: Black Ops 6. If you run into any issues during the installation process, please refer to the troubleshooting tips below.

Before installing on consoles

 

Make sure your console is up to date

Before beginning any game installation on a console, we recommend making sure your console’s system software is up to date. Follow the steps below to check for updates manually. Be sure to allow any updates to install completely before beginning your game installation.

 

Checking for updates on Xbox consoles

  1. Press the Xbox button on your controller to open the guide.
  2. Select Profile & system.
  3. Select Settings.
  4. Select System, then select Updates.
  5. If you see a Console update available under Updates, select the update to download and install.
  6. Follow the onscreen steps to complete the update.

Learn more about system updates on Xbox Series X|S and Xbox One

 

Checking for updates on PlayStation 5

  1. Select the Settings menu from the PlayStation 5 home screen.
  2. Select System.
  3. In the System Software section, select System Software Update and Settings.
  4. Select Update System Software if an update is available.
  5. Follow the onscreen steps to complete the update.

You can also set your PlayStation 5 to Download and Install updates automatically within the System Software Update and Settings menu.

Learn more about System Software Update options on PlayStation 5.

 

Checking for updates on PlayStation 4

  1. Select the Settings menu from the PlayStation 4 home screen.
  2. Select System Software Update.
  3. Install any available updates.
  4. Follow the onscreen steps to complete the update.

Learn more about System Software Update options on PlayStation 4.

Digital installations

 

If you buy the game from your console's store, follow the steps after your purchase to download and install the game.

If you pre-ordered the game or bought it from an in-game store, follow the steps below to download and install the game.

 

Xbox consoles (includes Microsoft Store and Xbox Game Pass)

  1. Go to My games & apps and select See all.
  2. Select Full library.
  3. Select All owned games.
  4. Find and select Call of Duty: Black Ops 6.
  5. Select Install all.

Learn more about downloading and installing games on an Xbox console.

 

PlayStation 5

  1. Select Game Library from the Games section on the PlayStation 5 home screen.
  2. Under Your Collection, find and select Call of Duty: Black Ops 6.
  3. Select Download.
  4. The game will install automatically.

Learn more about downloading and installing games on PlayStation consoles.

 

PlayStation 4

  1. Select Library from the PlayStation 4 home screen.
  2. In the Purchased folder, find and select Call of Duty: Black Ops 6.
  3. Select Download.
  4. The game will install automatically.

Learn more about downloading and installing games on PlayStation consoles.

 

Battle.net

For faster download, players can increase the default download speed for pre-release content in Settings.

  1. Launch the Battle.net app and log in to your account.
  2. Select All Games.
  3. Find and select Call of Duty: Black Ops 6.
  4. Confirm the installation location on your computer, then select Install to download and install the game.

 

Steam

  1. Launch the Steam app and log in to your account.
  2. Select Library.
  3. Find and select Call of Duty: Black Ops 6.
  4. Select the Install button to download and install the game.

 

Microsoft Store on PC

  1. Open your Microsoft Store Library.
  2. Select My Library.
  3. Select the Download icon next to Call of Duty: Black Ops 6 to download and install the game.

Learn more about installing your downloads from the Microsoft Store.

Disc installations on consoles

Insert a game disc into your console's disc drive. The game will automatically install on PlayStation consoles. On Xbox consoles, you'll be prompted to install the game. Call of Duty: Black Ops 6 requires a Day One update in order to play the game. After the installation is complete, launch the game to prompt the update.

 

Looking For More Help?

BROWSE THE CALL OF DUTY: BLACK OPS 6 SUPPORT PAGE

The Software License and Service Agreement will be updated. Please follow this link [https://www.activision.com/legal/ap-eula] in order to see these changes.

Privacy Policy Update
We’ve updated our Privacy Policy. You can view the revised policy here. By continuing to use Activision’s websites, products or services, you acknowledge this revised Privacy Policy.