Awesome! You have priority access

Submit a ticket within Support Options, and our support experts will prioritize your case.

We got your email!

One of our agents will review your message and get back to you via email.

Your case # is

Oops

Our bad. We encountered a problem on our end. Please try again later.

ARTICLE HELPFUL?

YES NO

ARTICLE HELPFUL?

PLEASE SELECT A REASON WHY

255 character limit  / 255

THANKS FOR YOUR FEEDBACK

11/12/20

Call of Duty: Black Ops Cold War Installation and Setup

Essentials for installing and playing Call of Duty: Black Ops Cold War

The following is a guide to help you install Call of Duty: Black Ops Cold War. If you run into any issues during installation, refer to the troubleshooting tips below.

 

Check for console updates

Before beginning any game installation, we recommend that you check for and install any available console updates. Follow the steps below to check for updates manually. Be sure to allow any updates to install completely before beginning your game installation.

 

Checking for updates on PlayStation 4

  1. Select the Settings menu from the PlayStation 4 home screen.
  2. Select System Software Update.
  3. Install any available updates.
  4. Follow the onscreen steps to complete the update.

 

Checking for updates on Xbox One

  1. Press the Home button to open the dashboard menu.
  2. Select Settings from the bottom of the menu, then select All Settings.
  3. Select System, then select Updates.
  4. Select Update Console if the option becomes available.
  5. Follow the onscreen steps to complete the update.

 

Installation on consoles

You’ll need to have the following hard drive space free on your console to install the game at launch:

  • PlayStation 4: 95GB
  • PlayStation 5: 133GB
  • Xbox One: 93GB
  • Xbox Series X|S: 136GB

On consoles, you’ll have the option to uninstall specific game mode packs to reduce the game’s overall file size. You can manage your content through the Account & Network section in the Settings menu.

 

Installation on PC

PC players have the option to install specific game mode packs to reduce the game’s overall file size. You’ll need to have the following hard drive space free on your PC to install the game at launch:

  • Multiplayer only: 35GB
  • Full game: 82GB
  • Full game on Ultra Graphics: 125GB

 

Start playing while installing

During installation on consoles, you’ll be able to launch the game and play Multiplayer against bots. This offline experience includes a subset of maps and modes with preset loadouts, limited Scorestreaks, and randomly-chosen Operators.

Whether you’re installing digitally or from a disc, you can begin playing at the following points of installation:

  • PlayStation 4: ~13.7GB
  • PlayStation 5: ~34.8GB
  • Xbox One: ~23.5GB
  • Xbox Series X|S: ~21.2GB

This experience is not available on PC. Instead, players can begin playing Multiplayer online after all Multiplayer content installs (~35GB). Entering Multiplayer during installation will pause the installation of the remaining game content.

Looking For More Help?

ONLINE SERVICES

CONTACT SUPPORT

BROWSE SUPPORT PAGE: CALL OF DUTY: BLACK OPS COLD WAR

The Software License and Service Agreement will be updated. Please follow this link [https://www.activision.com/legal/ap-eula] in order to see these changes.

Privacy Policy Update
We’ve updated our Privacy Policy. You can view the revised policy here. By continuing to use Activision’s websites, products or services, you acknowledge this revised Privacy Policy.