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Known Issues in Call of Duty: Black Ops III

A list of issues being tracked in Call of Duty: Black Ops III


Updated 11:00 AM PT, 04/29/2018


This page contains a running list of issues that have been identified or reported in Call of Duty: Black Ops III and are either under investigation or scheduled to be fixed.

Check out latest updates for Call of Duty: Black Ops III on PlayStation 4, Xbox One, or PC for a full list of new features, fixes, and issues addressed.

Be sure to Follow this page to be notified when updates are made.


Known Issues

The following issues are under investigation.




I can't connect to Zombies Chronicles.
– All platforms

Some players are currently unable to connect to games after launching Zombies Chronicles.

Fix in progress

My Weapon Kit isn't updating in Zombies.
– All platforms

We've received reports that some players have changed their Weapon Kits in Zombies but they're not updating in game.

Under investigation

The game freezes when I try to install it.
– PlayStation 4

Players are experiencing freezes when installing Call of Duty: Black Ops III.

Here's a quick tip: Be sure your PlayStation 4 is updated with the latest System Software. To update your PlayStation 4:

  1. Go to Settings from the PlayStation 4 home screen.
  2. Select System Software Update.

If an update is available, install the update, restart your PlayStation 4, and then attempt to install Call of Duty: Black Ops III.

Under investigation


Resolved Issues

The following issues were fixed or are considered closed.




I can't play DLC offline.
– All platforms

We fixed an issue where some downloadable Multiplayer and Zombies maps were not playable offline.




Don't see an issue you're experiencing? Let us know.

Please note: Reporting an issue does not create a case, and you will not be contacted if you submit a report.

Report a bug in Black Ops III


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