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Cannot Download or Play DLC for Call of Duty: Black Ops III
Troubleshooting tips for issues with Call of Duty: Black Ops III DLC
If you're having trouble downloading or playing DLC for Call of Duty: Black Ops III, please try the following troubleshooting tips depending on your console.
PlayStation 4- If you purchased the DLC in-game, you may need to completely exit the game to complete the download.
- Clear the cache or delete the game data on your console.
- If the DLC doesn't download successfully or is unplayable, try downloading the DLC again.
- Be sure that your PlayStation account allows you to download content.
- If you purchased the DLC in-game, you may need to completely exit the game to complete the download.
- Clear the cache or delete the game data on your console.
- If the DLC doesn't download successfully or is unplayable, try downloading the DLC again.
- Be sure that your Xbox Live account allows you to download content.
Try the following if you're having trouble with Call of Duty: Black Ops III DLC for PC:
- Exit Steam.
- Navigate to your Steam directory (C:\Program Files\Steam\) or (C:\Program Files (x86)\Steam\) and delete the AppCache folder.
- Restart Steam and launch your game.