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Skylanders SuperChargers Portal of Power and Hardware Issues FAQ
This FAQ covers issues with Skylanders SuperChargers Portal of Power and other hardware questions
Please note: that the following FAQ only addresses Portal of Power and hardware specific issues Skylanders SuperChargers.
There are several possible reasons why this can occur:
- The Portal may be too close to magnetic objects or electronic devices. Make sure the Portal is at least a few feet away from these kinds of objects.
- The Portal is too close to other Skylanders that are not actually on the Portal. Move unused Skylanders away from the Portal.
- If you are using Donkey Kong or Bowser figures, you may have them set to Amiibo mode or you are trying to use them on a non-Nintendo system. Check out the Bowser and Donkey Kong FAQ for Skylanders SuperChargers Racing for more information.
- The Portal may be broken. Try a different Skylander to make sure the Portal is working. If the Portal is broken, see Replacing a Broken Skylanders Toy or Portal for more information.
- The toy is broken. Check out Replacing a Broken Skylanders Toy or Portal for more information.
The Portal from Skylanders Spyro’s Adventure isn’t supported in Skylander SuperChargers. The Portals from Skylanders Giants, Skylanders SWAP Force, and Skylanders Trap Team are supported, however, and should work fine with Skylanders SuperChargers.
This function is not supported on PlayStation consoles. We strongly suggest turning your console off if you know you will be leaving it idle for a while to avoid screen burn-ins.
This occurs when you sign out of your profile during a cinematic. Restarting the game fixes this issue.