The Software License and Service Agreement will be updated. Please follow this link [https://www.activision.com/legal/ap-eula] in order to see these changes.
Let us know your issue below and we'll get back to you via email as soon as possible.
One of our agents will review your message and get back to you via email.
Our bad. We encountered a problem on our end. Please try again later.
Please note that the following FAQ provides troubleshooting solutions for multiplayer and online gameplay.
This may occur because of a lower internet connection speed or sometimes the servers may have a larger than expected amount of users. If you find that you are unable to enter a session or experience longer than normal loading times, exit the game and try again.
There are several reasons why you may receive error messages while trying to join a game online:
Try the following to clear up this issue:
This can occur when playing a Mission, Mode, or Freeskate session with a large amount of players online. This issue will resolve itself when the next game session loads.