As of December 1, 2018, the GHTV mode within Guitar Hero Live will no longer be available to play. On that date, we will terminate the service for GHTV and servers will be shut down. Console versions of the GH Live mode will continue to operate as usual.
Minimum Online Requirements
The GHTV section of Guitar Hero Live requires an Internet connection of at least 2.3 Mbps. Playing with an Internet connection below the 2.3 Mbps requirement may cause instability with the title. The effects may vary from black screens, infinite loading, loss of functionality, and crashes.
If you are experiencing latency (commonly known as lag) while playing Guitar Hero Live, your first step should be to check the server status for your platform and for the Guitar Hero Live game you are playing.
Guitar Hero Live Server Status
If the server status for Guitar Hero Live is not indicating that all online services are fully operational, you may encounter lag or connectivity issues until the status has returned to normal.
If the server status for the game is below peak perfomance, there are a number of steps that you can take to improve the quality of your connection.
Here are a few things to note before delving any deeper:
The following tests require you to log in to the router on your home network to troubleshoot your network. You will need your router’s login credentials to proceed. If you do not have your router’s login credentials, you will need to contact your Internet Service Provider.
These tests refer to options that are typically found in a router’s menu. If you cannot find what you’re looking for, please refer to your router’s manual.
You may not need to perform all of these tests, so be sure to test the game after attempting each one.
If you are on an institutional (school), corporate, or other shared network, please refer to your network administrator for further assistance.
Test 1: Universal Plug and Play
Test 2: Port Forwarding
Test 3: DMZ
If the tests above do not resolve your issue, please contact your Internet Service Provider for further assistance, or refer to the following connectivity guides:
Highway stuttering occurs when a television is set to Picture mode or when other high-end TV settings are activated. Setting the television to Game Mode usually fixes this issue. For additional troubleshooting steps, refer to the Run through the basics section above.
Clearing the GHTV Cache can correct this. Follow the steps below to clear the GHTV Cache:
If you are experiencing connectivity or lag issues while playing Guitar Hero Live you may have an issue with your NAT setting. This guide explains the basics on NAT types, and provides troubleshooting to help improve your connection.What is NAT?