Awesome! You have priority access

Submit a ticket within Support Options, and our support experts will prioritize your case.

We got your email!

One of our agents will review your message and get back to you via email.

Your case # is

Oops

Our bad. We encountered a problem on our end. Please try again later.

해당 언어에서 사용할 수 없는 페이지

이 페이지는 해당 지역에서 제품 또는 서비스를 지원하지 않기 때문에 해당 언어로 사용할 수 없습니다.

페이지를 영어나 다른 언어로 보려면 '영어로 보기'를 선택하십시오. 이전 페이지로 돌아가려면 '취소'를 선택하십시오.

无法用本语言显示该页面

由于在该地区没有针对此产品或服务的支持,本语言不支持您选择的页面。

选择“切换为英语并继续”可查看英文页面,您也可以选择其他语言,或者点击取消返回上一页面。

頁面並不支援此語言

由於相關產品與服務並未支援該地區,你所選擇的頁面無法在此語言下開啟。

選擇在英文版中繼續檢視英文版頁面或是選擇另一種語言,或者選擇取消來返回上一頁。

ARTICLE HELPFUL?

YES NO

ARTICLE HELPFUL?

PLEASE SELECT A REASON WHY

255 character limit  / 255

THANKS FOR YOUR FEEDBACK

11/21/19

Issues Purchasing or Spending COD Points in Call of Duty: Infinite Warfare

What to do if you're having trouble buying or spending COD Points in Call of Duty: Infinite Warfare

 

If you are having a problem with a COD Points purchase or spending COD Points in Call of Duty: Infinite Warfare, follow the guidelines below based on what you're experiencing.


Please allow up to 12 hours for Store purchases to appear in game. If your COD Points are still not showing up after waiting 12 hours, you may need to restart your console.

If the issue persists beyond 12 hours, please choose your platform below to contact us:

Some items received through Supply Drops or Zombie Crates will be inaccessible until certain levels are reached to unlock the item. This includes Prototype and QR-M5TR Collection weapons, Combat Rig items, and personalization items. Be sure to check for your items in the Prototype Lab, QR-M5TR Collection, and the Loadout and Combat Rig sections in Create A Class to find your new items, which are marked with a green icon. Fate and Fortune Cards earned in Zombie Crates are found in the Zombies Loadout section.

Please note: Duplicate items received in a Supply Drop or Zombie Crate are immediately dismantled and converted to Salvage.

If you are still missing items you received through Supply Drops or Zombie Crates, please choose your platform below to contact us:

 

For more information on COD Points, check out COD Points in Call of Duty: Infinite Warfare.

 

The Software License and Service Agreement will be updated. Please follow this link [https://www.activision.com/legal/ap-eula] in order to see these changes.

Privacy Policy Update
We’ve updated our Privacy Policy. You can view the revised policy here. By continuing to use Activision’s websites, products or services, you acknowledge this revised Privacy Policy.