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Cannot Download or Play DLC for Call of Duty: WWII
Troubleshooting tips for issues with Call of Duty: WWII DLC
If you're having trouble downloading or playing DLC for Call of Duty: WWII, please try the following troubleshooting tips depending on your console.
Where do I find the new DLC maps?
PlayStation 4
Go to PUBLIC MATCH in the Multiplayer menu and tab to the DLC PACK 3 MOSH PIT section containing Standard and Hardcore playlists rotating Team Deathmatch, Domination, Hardpoint, and Kill Confirmed. The new Operation Supercharge map for War is also available in its own 24/7 playlist.
- If you purchased the DLC in-game, you may need to completely exit the game to complete the download.
- Clear the cache on your console.
- If the DLC doesn't download successfully or is unplayable, try downloading the DLC again.
- Be sure that your PlayStation account allows you to download content.
- You might need to Restore your PS4 license. To do this:
- From the PlayStation 4 dashboard, go to Settings.
- Select PlayStation Network/Account Management.
- Select Restore Licenses.
- Select Restore.
Please note: Your PS4 License can only be restored on your Primary PS4. Follow these steps to activate your PS4 as your primary system.
- Sign in to your PlayStation Network account.
- From the PlayStation 4 dashboard, go to Settings.
- Select PlayStation Network/Account Management.
- Select Activate as Your Primary PS4.
- Select Activate.
- If you purchased the DLC in-game, you may need to completely exit the game to complete the download.
- Clear the cache on your console.
- If the DLC doesn't download successfully or is unplayable, try downloading the DLC again.
- Be sure that your Xbox Live account allows you to download content.
Try the following if you're having trouble with Call of Duty: WWII DLC for PC:
- Exit Steam.
- Navigate to your Steam directory (C:\Program Files\Steam\ or C:\Program Files (x86)\Steam\) and delete the AppCache folder.
- Restart Steam and launch your game.