Awesome! You have priority access

Submit a ticket within Support Options, and our support experts will prioritize your case.

We got your email!

One of our agents will review your message and get back to you via email.

Your case # is


Our bad. We encountered a problem on our end. Please try again later.


Known Issues in Call of Duty: Modern Warfare III

Issues being tracked in Call of Duty: Modern Warfare III

This page contains a running list of issues that have been identified or reported in Call of Duty®: Modern Warfare® III and are either under investigation or scheduled to be fixed. Be sure to check back often as we'll continually update this page.

If you don't see an issue that you're experiencing below, you can report it using the Call of Duty: Modern Warfare III Bug Report form.

You can also provide critical information to help identify, investigate, and resolve game crashes on PC by submitting a Call of Duty PC Crash Report.



The Nades and Guns challenge isn't tracking.

– All platforms

Some players are reporting that the challenge requirements for unlocking the Nades and Guns Calling Card are not tracking.

I can't use the Challenge Ride vehicle skin.

– All platforms

An issue with the Challenge Ride vehicle skin being unavailable in Modern Warfare III is under investigation.

I can't equip the Gaia Operator Skin.

– All platforms

The Gaia and Gaia BlackCell Operator Skins for Nova have been temporarily disabled while visibility issues are addressed. Players can expect these items to be re-enabled in a future game update with changes to ease target identification.

I'm missing viewership rewards I earned.

– All platforms

We're aware of delays in the delivery of Viewership Rewards earned for watching pre-release content on Twitch and YouTube.

I haven't received my Vault Edition content.

– All platforms

Players looking for the BlackCell (Battle Pass, COD Points, and Tier Skips) included in the Vault Edition can access this content in Modern Warfare III starting in Season 01.

I can't find an Operator from a promotion.

– All platforms

Various promotions offer Operator Skins as rewards. If you redeemed a code for a promotional Operator Skin, you can find the skin by highlighting the Base Operator and selecting "Customize":

  • Little Caesar's - Jabber Base Operator
  • Beta Participation reward – Jabber Base Operator
  • Monster Energy – BBQ Base Operator
  • Burger King – BBQ Base Operator

I'm seeing the wrong game image when I install.

– PlayStation and Xbox

Some players will encounter changes with how Call of Duty games are listed during the download and installation process. For example, some players who install Modern Warfare III from a physical disk may first see the Modern Warfare II icon and name listed until Call of Duty HQ has fully updated after a Day One patch to unlock Modern Warfare III. This is due to production lead times during ongoing Call of Duty HQ development.

Looking For More Help?




The Software License and Service Agreement will be updated. Please follow this link [] in order to see these changes.

Privacy Policy Update
We’ve updated our Privacy Policy. You can view the revised policy here. By continuing to use Activision’s websites, products or services, you acknowledge this revised Privacy Policy.