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09/27/24

Known Issues in Call of Duty: Modern Warfare III

Issues being tracked in Call of Duty: Modern Warfare III

This page contains a running list of issues that have been identified or reported in Call of Duty®: Modern Warfare® III and are either under investigation or scheduled to be fixed. Be sure to check back often as we'll continually update this page.

If you don't see an issue that you're experiencing below, you can report it using the Call of Duty: Modern Warfare III Bug Report form.

You can also provide critical information to help identify, investigate, and resolve game crashes on PC by submitting a Call of Duty PC Crash Report.

ISSUE

DESCRIPTION

I’m getting a message that says “NOT AVAILABLE. Purchase Modern Warfare III to have access to everything.”

– PC Game Pass

If you receive this message trying to access Modern Warfare III through PC Game Pass, please check your Microsoft Store device management to ensure you haven’t exceeded your Microsoft Store device limit.

If you’re below your device limit and still receive this message, please reach out to us for help.

BlackCell is unavailable.

– All platforms

Reports that some players are seeing the BlackCell listed as "Unavailable" is under investigation.

Workaround: In the meantime, the BlackCell can still be purchased through your platform’s store.

The Gilded Camo for the SOA Subverter isn’t progressing.

– All platforms

An issue has been identified where the Dopamine Camo appears unlocked and complete for the SOA Subverter. In order to begin progression on the Gilded Camo for this weapon, you will need to complete the Dopamine Camo requirements (15 Operator Headshots).

I'm getting a message saying "One or more DLC packs are out of date."

– PlayStation 4

Some PlayStation 4 players are receiving persistent DLC pop-up messages in game. This issue is being investigated with Sony PlayStation.

Troubleshooting: Ensure that all Add-Ons for Modern Warfare III are installed.

1. Navigate to your Library and select Call of Duty.
2. Select PlayStation Store from the options on the left.
3. In the list of Your Add-Ons, install all Add-Ons for Modern Warfare III.
4. Launch Modern Warfare III.

If the troubleshooting steps above don't resolve your issue, completely uninstall and then reinstall the game and all Add-Ons.

I'm seeing the wrong game image when I install.

– PlayStation and Xbox

Some players will encounter changes with how Call of Duty games are listed during the download and installation process. For example, some players who install Modern Warfare III from a physical disk may first see the Modern Warfare II icon and name listed until Call of Duty HQ has fully updated after a Day One patch to unlock Modern Warfare III. This is due to production lead times during ongoing Call of Duty HQ development.

Looking For More Help?

BROWSE SUPPORT PAGE: CALL OF DUTY: MODERN WARFARE III

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