Awesome! You have priority access

Submit a ticket within Support Options, and our support experts will prioritize your case.

We got your email!

One of our agents will review your message and get back to you via email.

Your case # is


Our bad. We encountered a problem on our end. Please try again later.


Known Issues in Call of Duty: Modern Warfare III

Issues being tracked in Call of Duty: Modern Warfare III

This page contains a running list of issues that have been identified or reported in Call of Duty®: Modern Warfare® III and are either under investigation or scheduled to be fixed. Be sure to check back often as we'll continually update this page.

If you don't see an issue that you're experiencing below, you can report it using the Call of Duty: Modern Warfare III Bug Report form.

You can also provide critical information to help identify, investigate, and resolve game crashes on PC by submitting a Call of Duty PC Crash Report.



I can't equip the JAK Cutthroat stock.

– All platforms

An issue preventing players from equipping the JAK Cutthroat stock on the MCW Assault Rifle or the MCW 6.8 Marksman Rifle is under investigation.

I didn't get the B.E.A.S.T. Glove.

– All platforms

A fix was deployed to ensure that players who buy the Titan Collection across multiple platforms receive the B.E.A.S.T. Glove Melee Blueprint.

The Gilded Camo for the SOA Subverter isn’t progressing.

– All platforms

An issue has been identified where the Dopamine Camo appears unlocked and complete for the SOA Subverter. In order to begin progression on the Gilded Camo for this weapon, you will need to complete the Dopamine Camo requirements (15 Operator Headshots).

The Season 3 BlackCell is unavailable.

– All platforms

We're investigating reports that some players are seeing the Season 3 BlackCell listed as "Unavailable".

Workaround: In the meantime, the Season 3 BlackCell can still be purchased through your platform’s store.

My Containment Level was reset to zero.

– All platforms

An issue causing some players to see their Containment Level reset to zero after successfully exfiling in Zombies is under investigation.

I'm getting a message saying "One or more DLC packs are out of date."

– PlayStation 4

Some PlayStation 4 players are receiving persistent DLC pop-up messages in game. This issue is being investigated with Sony PlayStation.

I'm seeing the wrong game image when I install.

– PlayStation and Xbox

Some players will encounter changes with how Call of Duty games are listed during the download and installation process. For example, some players who install Modern Warfare III from a physical disk may first see the Modern Warfare II icon and name listed until Call of Duty HQ has fully updated after a Day One patch to unlock Modern Warfare III. This is due to production lead times during ongoing Call of Duty HQ development.

Looking For More Help?




The Software License and Service Agreement will be updated. Please follow this link [] in order to see these changes.

Privacy Policy Update
We’ve updated our Privacy Policy. You can view the revised policy here. By continuing to use Activision’s websites, products or services, you acknowledge this revised Privacy Policy.