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11/22/24

Known Issues in Call of Duty: Black Ops 6

Issues being tracked in Call of Duty: Black Ops 6

This page contains a running list of issues that have been identified or reported in Call of Duty®: Black Ops 6 and are either under investigation or scheduled to be fixed.

Be sure to check back often as we'll continually update this page.

If you don't see an issue that you're experiencing below, you can report it using the Call of Duty: Black Ops 6 Bug Report form.

You can also provide critical information to help identify, investigate, and resolve game crashes on PC by submitting a Call of Duty PC Crash Report.

ISSUE	DESCRIPTION
Some of my data was reset. – All platforms	Restoration for players impacted by reset Multiplayer and Zombies profile data and Zombies Solo game saves is complete. References: Update 1 was released 11/21 at 9:40 AM PT Update 2 was released 11/21 at 4:30 PM PT Players who did not log in between these updates were not affected. Multiplayer/Zombies Medals & Zombies Intel: Affected players were restored to the last available back-up before Update 1. Any Medals or Intel obtained between Update 1 and the restoration were impacted. Zombies Solo Save Files: After Update 2, players who did not create a new Solo Save will see their previous save file restored and available for use. Player-created Multiplayer/Zombies Customizations and Loadouts were not restored and will need to be recreated. If you are still missing Medals in either mode or Zombies Intel, please reach out to us for help.
I didn't get a code from Monster. – All platforms	We’re aware of delays with the delivery of codes from Monster Energy. Please stay tuned to their code redemption page for updates.
I'm stuck in a Fetching Online Profile loop. – All platforms	An issue placing some players in a Fetching Online Profile loop when entering a game mode is under investigation. Workaround: Some players have found success by launching Call of Duty, joining a friend’s party before selecting a game mode, and then changing their Loadouts to default.

ISSUE

DESCRIPTION

Some of my data was reset.

– All platforms

Restoration for players impacted by reset Multiplayer and Zombies profile data and Zombies Solo game saves is complete.

References:

Update 1 was released 11/21 at 9:40 AM PT
Update 2 was released 11/21 at 4:30 PM PT
Players who did not log in between these updates were not affected.

Multiplayer/Zombies Medals & Zombies Intel: Affected players were restored to the last available back-up before Update 1. Any Medals or Intel obtained between Update 1 and the restoration were impacted.

Zombies Solo Save Files: After Update 2, players who did not create a new Solo Save will see their previous save file restored and available for use.

Player-created Multiplayer/Zombies Customizations and Loadouts were not restored and will need to be recreated.

If you are still missing Medals in either mode or Zombies Intel, please reach out to us for help.

I didn't get a code from Monster.

– All platforms

We’re aware of delays with the delivery of codes from Monster Energy. Please stay tuned to their code redemption page for updates.

I'm stuck in a Fetching Online Profile loop.

– All platforms

An issue placing some players in a Fetching Online Profile loop when entering a game mode is under investigation.

Workaround: Some players have found success by launching Call of Duty, joining a friend’s party before selecting a game mode, and then changing their Loadouts to default.

Resolved Issues

Campaign Cash

An issue causing Campaign Cash to show an extreme negative or positive value has been addressed.

Incorrect player ranks

Players should now see correct player progression levels in game.

BlackCell contet on Steam

An issue preventing some Steam players from equipping Season 01 BlackCell content has been addressed.

Assault Rifle damage ranges

The damage ranges for Assault Rifles have been corrected to reflect Season 01 values.

Lethal and Tactical crafting in Zombies

An issue preventing players from being able to craft more than one Lethal or Tactical at crafting benches in Zombies has been addressed.

Ghost Perk

An issue preventing the Ghost Perk from unlocking after meeting requirements has been addressed.

Scrambler Daily Challenge

An issue with tracking the Scrambler Daily Challenge has been addressed.

HE-1 Launcher

The description for the HE-1 Launcher has been corrected. The launcher does not feature lock-on capability.

Superstar Calling Card

Completing the Superstar Calling Card challenge will now grant the Calling Card.

Woods Operator Pack

An issue with the delivery of the Woods Operator pack to eligible Xbox Game Pass players has been addressed.

Learn more about Woods Operator Pack eligibility on Xbox Game Pass.

Optic attachments

An issue that removed Optic attachments from Loadouts when entering the Gunsmith has been addressed.

"Loading message of the day"

An issue causing some Steam players to get stuck on Message of the Day loading screen has been addressed.

Enhanced Headphone Mode settings

The Enhanced Headphone Mode has been reenabled in Audio settings on all platforms.

Looking For More Help?

BROWSE SUPPORT PAGE: CALL OF DUTY: BLACK OPS 6