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04/11/25

Known Issues in Call of Duty: Black Ops 6

Issues being tracked in Call of Duty: Black Ops 6

This page contains a running list of issues that have been identified or reported in Call of Duty®: Black Ops 6 and are either under investigation or scheduled to be fixed.

Be sure to check back often as we'll continually update this page.

If you don't see an issue that you're experiencing below, you can report it using the Call of Duty: Black Ops 6 Bug Report form.

You can also provide critical information to help identify, investigate, and resolve game crashes on PC by submitting a Call of Duty PC Crash Report.

 

ISSUE

DESCRIPTION

My COD Points balance is zero.

– All platforms

A visual error causing some players to see their COD Points balance at zero is under investigation.

In the meantime, please try restarting the game for your COD Points to display the correct balance.

One of my Loadouts changed.

– All platforms

An issue causing Primary or Secondary weapons to reset to default weapons upon selection is under investigation.

I can't access the Armory in Ranked Play.

– All platforms

An access issue with the Armory resulting in a "No Items Available" message is under investigation.

My SR isn’t displaying correctly.

– All platforms

Some players have reported incorrect SR totals appearing after completing a match or logging in to the game. This is a visual issue; SR progress is still being tracked.

The game is crashing.

– Microsoft Store

Game crashes leading to a “0xfffffffe randgrid.sys file error” message is under investigation.

If you experience this PC crash, please reach out to us for help. We ask that you have your PC crash log files ready to provide.

1. Shut down the game if it is running.
2. Open the game's install folder on your PC.
3. Double-click the CrashLogGenerator.exe tool.

Once complete, you will find an Error Log zip file in your Document folder.

The Abyssal Horror Calling Card isn't unlocking.

– All platforms

A challenge tracking issue for the Abyssal Horror Calling Card is under investigation.
Resolved Issues

Attachment access

An issue showing previously unlocked attachments as "Unlocked at Level 1" has been addressed.

 

Clan Tag crashes

Crashes occurring  when interacting with the Clan Tag menu have been addressed.

 

JAK Salvo

An issue preventing players from accessing the JAK Salvo has been addressed.

 

Quartermaster Suppressor

An issue preventing players from accessing the Quartermaster Suppressor has been addressed.

 

Fast Times camo

A progression tracking issue for the Fast Times camo for the D1.3 Sector has been addressed.

 

Ferrofluid bundle

An issue preventing players from accessing the Tracer Pack for the Ferrofluid bundle has been addressed.

 

Zombies crashes

Crashing issues related to pausing during Zombies matches have been addressed.

 

Battle Pass tab

An issue causing players to get kicked to the main menu when attempting to access the Battle Pass from game lobbies has been addressed.

 

Crossplay settings

An issue causing some crossplay settings to reset has been addressed.

 

Ranked Play Rewards

An issue with the delivery of Operator skins for players who met the Ranked Play requirements has been addressed.

 

Split Screen

An issue causing Player 2 to be immediately kicked when attempting to enable split screen has been addressed.

 

Zombie crashes

An issue causing games running AMD GPUs to crash in Zombies has been addressed.

 

Gumball Ballistics

Unintended effects blocking aim visibility when using the Gumball Ballistics weapon blueprint from the I.D.E.A.D. Bundle have been addressed.

 

Campaign Challenges

Campaign challenges tracking issues have been addressed.

 

Snaked Medals

A tracking issue affecting the Flowing Low Calling Card challenge has been addressed.

 

"Down the Hatch" emote

An issue preventing the "Down the Hatch" emote from playing correctly in or after matches has been addressed.

 

Fresh Grind

An issue with the delivery of the Fresh Grind emblem for eligible CDL stream viewers has been addressed.

 

Reset Multiplayer/Zombies Medals and Zombies Solo Save Files

Restoration for players impacted by reset Multiplayer and Zombies profile data and Zombies Solo game saves is complete.

 

Campaign Cash

An issue causing Campaign Cash to show an extreme negative or positive value has been addressed.

 

Incorrect player ranks

Players should now see correct player progression levels in game.

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