The Software License and Service Agreement will be updated. Please follow this link [https://www.activision.com/legal/ap-eula] in order to see these changes.
Awesome! You have priority access
Submit a ticket within Support Options, and our support experts will prioritize your case.
Let us know your issue below and we'll get back to you via email as soon as possible.
We got your email!
One of our agents will review your message and get back to you via email.
Your case # is
Oops
Our bad. We encountered a problem on our end. Please try again later.
Activision's Privacy & Data Protection Portal
The privacy and data protection services offered through Activision's Privacy & Data Protection Portal
In accordance with applicable data protection laws and regulations, Activision's Privacy & Data Protection Portal provides users with the following request options to protect their personal data.
Access My Personal Information (Subject Access Request)
A request to access your personal information (Subject Access Request) will include personal information associated with the account you log in with, including personal information associated with any other accounts you have linked to that account at the time you submit your request for the data categories you select.
To learn more please visit Activision's Privacy Policy or to submit a request to access personal information, please visit Activision's Privacy & Data Protection Portal.
Data Portability
A Data Portability request will include personal information associated with a verified Activision account. Data Portability requests can only be made for Activision accounts.
To learn more please visit Activision's Privacy Policy or to submit a Data Portability request, please visit Activision's Privacy & Data Protection Portal.
Delete My Personal Information (Right to Erasure)
A request to delete your personal information (Right to Erasure) will permanently delete all personal information associated with the account you log in with, including all personal information associated with any other account(s) you have linked to that account at the time you submit your request.
Please note: Once we begin deleting personal information as part of a Right to Erasure request, it cannot be canceled*.
*If a Right to Erasure request includes Call of Duty: Mobile, you will be notified in game when the request is submitted.
IMPORTANT!
If you choose to delete your Activision account, Call of Duty: Mobile account, or any platform account, this means all personal information associated with the account you verify and all personal information associated with any other accounts linked to that account will be deleted.
If your ACTIVISION ACCOUNT is verified or linked, this will include:
- Activision account personal information
- Game account and all game progress for all Call of Duty games with cross progression starting with Call of Duty: Modern Warfare (2019) and Crash Team Rumble as well as games in Beta or Limited Release, including any in-game items and virtual currency
- Communications with Activision Support
If your PLATFORM ACCOUNTS or Call of Duty: Mobile account are verified or linked, this will include:
- All personal information for all Activision games associated with the platform account(s) or Call of Duty: Mobile account
- All game progress for all Activision games or Call of Duty: Mobile, including any in-game items and virtual currency
Activision will never be able to restore any personal information included in your deletion request, as described above.
If you request to have personal information deleted and you choose to play an Activision game again, you will not be able to recover any progress, in-game items or virtual currency for any Activision games for your verified account(s) or any accounts you have linked to that account, and any locally-stored data or game services may become unavailable for use.
In any case, once you confirm a request, your personal information cannot be recovered. The request cannot be undone.
To learn more please visit Activision's Privacy Policy or to submit a request to delete personal information please visit Activision's Privacy & Data Protection Portal.
Do Not Sell or Share (for targeted advertising) My Personal Information
Under the laws of some states, consumers have the right to opt out of the sale of personal information or the sharing of their personal information with third parties for targeted advertising (also known as cross-context behavioral advertising or interest-based advertising).
For more information about how to exercise your rights, and to learn what personal information Activision collects, your choices regarding that information, and how we use and disclose it, visit our Privacy Policy.
To learn more please visit Activision's Privacy Policy or to submit a request to opt out of the sale or sharing of personal information for targeted advertising please visit Activision's Privacy & Data Protection Portal. You can also make a request by sending an email to privacyrequests@activision.com.
Right to Correct Information
Depending on your local laws, you may have the right to submit a Right to Correct request to update any personal information that is inaccurate.
The personal information that is collected when you register for an Activision Account (e.g., Name, Email Address, Mobile Number, Password, Physical Address, Activision ID, and Linked Accounts) can be changed on your Activision account profile. If you find personal information that is incorrect, please visit your Activision account profile to correct your personal information. Residents of California, Colorado, Connecticut, and Virginia can request a Right to Correction via email at privacyrequests@activision.com.
Right to Appeal a Denial
Some state laws allow residents who are not satisfied with our response to their requests to appeal our decision by contacting us as described in the written notice we will provide to you.
For more information, please visit Activision's Privacy Policy.